Kyal John McAuliffe
Airlie Beach,QLD
Summary
Adept at enhancing operational efficiency and customer satisfaction, my tenure at Cumberland Charter Yachts Whitsundays honed my expertise in boat maintenance and customer service. Skilled in detailing and proficient all over, I excel in multitasking and fostering positive client relationships, significantly contributing to repeat business and operational excellence.
Overview
12
12
years of professional experience
Work History
Maintenance
Cumberland Charter Yachts Whitsundays
03.2022 - 10.2023
- Coordinated closely with service department to ensure customer satisfaction with boat maintenance and repairs, ultimately leading to repeat jobs.
- Educated Staff about proper boat maintenance techniques to extend the life of their vessels.
- Performed regular maintenance on all Cumberland Vessels
- Able to manoeuvre and park all Cumberland charter Yacht vessels
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
Gardener
Silver Sunflower
04.2019 - 06.2019
- Lawn mowing
- Whipper snipper work
- Yard maintenance
- Weed killing and removal
Yard hand
GreysOnline
07.2018 - 02.2019
- Interior and exterior car detailing on various types of used cars
- Photography of cars, trucks and motorbikes
- Help customers with minor car troubles such as flat batteries
- Yard maintenance, keeping the yard and shed areas neat and presentable
Allrounder
Bribie passage kiosk & boat hire
02.2016 - 07.2018
- Boat Detailing (Ensuring the boats are cleaned and maintained)
- Kitchen hand (Cooking hot and cold food)
- Barista (Prepare or serve hot or cold beverages, such as coffee, espresso drinks or teas
- Ensure a Clean sanitized work area.)
- Cash register operation
- Stock management
- Customer care and service
Deck hand
Wings Adventure Whitsundays
12.2015 - 02.2016
- Boat Detailing (Ensuring the boat is clean, ready to leave the marina)
- Photography (Taking photos of crew, passengers' fish and coral for a photo album every 3-day trip)
- Kitchen hand and cooking skills, (Experience in catering for over 30 people on a commercial vessel)
- Tour guide (Responsibilities taking passengers for bush walks around the Whitsunday islands and teaching passengers a general understanding on how to use snorkel gear)
Installation
Foxtel
10.2015 - 12.2015
- Running wires (making sure wires are run correctly from wall mount to roof dish)
- Setting up FOXTEL boxes
- Customer care and service
- Stock management
Allrounder
Bribie passage kiosk & boat hire
01.2015 - 10.2015
- Boat Detailing (Ensuring the boats are cleaned and maintained)
- Kitchen hand (Cooking hot and cold food)
- Barista (Prepare or serve hot or cold beverages, such as coffee, espresso drinks or teas
- Ensure a Clean sanitized work area.)
- Cash register operation
- Customer care and service
- Stock management
Kitchen hand
Sun lai Chinese restaurant
11.2014 - 01.2015
- Ensure a clean working environment and keeping it maintained
- Washing dishes
- Helping chef with meal preparation
Allrounder
Spinnaker Seafood restaurant
12.2013 - 10.2014
- Dish hand
- Meal preparation
- Cash register operation
- Stock management
- Customer care and service
Cashier
K-mart
09.2011 - 01.2012
- Cash register operation
- Customer care and service
- Stock management
Education
Diploma of Arts - Music Production
SAE
Brisbane, QLD10-2022
Queensland High School Certificate - Completed Grades 10 and 12
Bribie island state High school
Bribie island, Qld01.2015
Queensland High School Certificate - Completed Grade 11
Morayfield state High school
Morayfield, Qld01.2014
Queensland High School Certificate - Completed Grades 8 and 9
Palm beach Currumbin High School
Palm beach Currumbin, Qld01.2012
Queensland High School Certificate - Completed Grades 1 to 7
Mansfield primary school
Mansfield, Vic01.2010
Skills
- Interior and exterior car detailing
- All aspects of boat and water sports hire
- Photography, hosting, deckhand and tour guide responsibilities
- Operation of a cash register
- Barista-level coffee making and machine maintenance
- Answering business phone calls eg bookings, food orders
- Microsoft Office - Word, Excel, PowerPoint and Outlook Programs
- Confident working in extreme temperature environments, heights and confined spaces
- Kitchen hand and cooking skills, experience in catering for over 30 people on a commercial vessel
Attributes
- Polite, well-mannered with an ability to learn things quickly
- Great customer service and communication skills
- Positive, happy and friendly
- Keen eye to detail with a strong desire to get the job done properly every time
- Reliable, punctual and motivated
- Fun and adventurous
- Able to work without supervision and complete tasks in a timely manner
References
- Fluer Evans, Administration Officer - Queensland Health, 0439 804 779
- John McAuliffe, Business owner - Bribie Passage Kiosk & Boat Hire, 0448 840 121
- Mike Keyte, Director - Wings Adventures Whitsundays, 0429 800 601
- Mick Siljegovic, Project Manager - Gormac Constructions, 0413 248 203
- Ben Prchal, Business owner - Silver Sunflower, 0403 220 130
Personal Information
- Available: Monday-Friday, Most weekends
- Date of Birth: 05/11/98
Timeline
Maintenance
Cumberland Charter Yachts Whitsundays
03.2022 - 10.2023
Gardener
Silver Sunflower
04.2019 - 06.2019
Yard hand
GreysOnline
07.2018 - 02.2019
Allrounder
Bribie passage kiosk & boat hire
02.2016 - 07.2018
Deck hand
Wings Adventure Whitsundays
12.2015 - 02.2016
Installation
Foxtel
10.2015 - 12.2015
Allrounder
Bribie passage kiosk & boat hire
01.2015 - 10.2015
Kitchen hand
Sun lai Chinese restaurant
11.2014 - 01.2015
Allrounder
Spinnaker Seafood restaurant
12.2013 - 10.2014
Cashier
K-mart
09.2011 - 01.2012
Queensland High School Certificate - Completed Grades 10 and 12
Bribie island state High school
Queensland High School Certificate - Completed Grade 11
Morayfield state High school
Queensland High School Certificate - Completed Grades 8 and 9
Palm beach Currumbin High School
Queensland High School Certificate - Completed Grades 1 to 7
Mansfield primary school
Diploma of Arts - Music Production
SAE
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