Summary
Overview
Work History
Education
Skills
Timeline
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Kyana Punch

Brisbane,QLD

Summary

Dynamic sales professional with my most recent role at TSA Group, consistently surpassing KPIs and excelling in client relations. Skilled in objection handling and building rapport, I thrive under pressure while implementing tailored strategies that enhance customer satisfaction and drive sales growth. Adaptable and resilient, I foster positive team collaboration in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Agent

TSA Group
Brisbane, QLD
05.2021 - 05.2023
  • Handled high volumes of customer inquiries with professionalism and care
  • Surpassed set KPIs on a continual basis.
  • Secured confidential information meticulously.
  • Designed tailored strategies to meet distinct customer expectations.
  • Encouraged a positive work environment through effective team collaboration.

Cafe Barista

McDonald's
Brisbane, QLD
10.2020 - 05.2021
  • Encouraged a positive work environment through effective team collaboration.
  • Excelled at multitasking through efficient management of drink preparation, taking orders, and handling transactions.
  • Prioritized tasks efficiently under pressure to maintain cafe operations during peak times.

Education

Windaroo Valley State High School
Windaroo, QLD
11.2017

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Resilience under pressure
  • Adaptability to change
  • Objection handling
  • Key relationship management
  • Building rapport
  • Performance tracking
  • Upselling strategies

Timeline

Sales Agent

TSA Group
05.2021 - 05.2023

Cafe Barista

McDonald's
10.2020 - 05.2021

Windaroo Valley State High School
Kyana Punch