Kye Hanley
Whyalla,SA
Summary
Skilled Groundskeeper with expertise in equipment maintenance, grounds inspection, and project coordination. Delivers high-quality landscaping and fosters customer satisfaction through effective collaboration. Coordinates landscaping projects and conducts routine inspections to ensure timely completion of maintenance tasks, enhancing client relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance/Groundskeeper
Discovery Holiday Parks
Whyalla, SA
04.2024 - Current
- Inspected park facilities regularly, identifying and reporting maintenance needs to ensure optimal condition.
- Maintained and repaired fences, benches and other hardscape structures.
- Operated power equipment such as blowers, trimmers and mowers in a safe manner.
- Collaborated with team members to complete grounds upkeep on schedule, enhancing park aesthetics and usability.
- Collaborated with other departments to coordinate projects related to landscaping needs.
- Procured supplies for grounds keeping activities, ensuring availability of necessary materials for efficient operations.
Receptionist
Discovery Holiday Parks
Whyalla, SA
04.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Addressed customer requests and answered questions, boosting satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Trained team on RMS operations, enhancing overall team skill set.
Relief Manager
Discovery Holiday Parks
Clare, SA
01.2026 - 02.2026
- Managed daily operations of holiday park facilities and staff.
- Oversaw guest relations to ensure satisfaction and resolve issues.
- Analyzed guest feedback to improve services and offerings.
- Facilitated team meetings to align goals and improve communication.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Student Support Specialist
Long Street Primary School
Whyalla, SA
10.2024 - 12.2024
- Developed and implemented individualized learning plans for students with special needs.
- Assisted teachers in developing and implementing student support plans to address individual needs.
- Collaborated with school staff to identify at-risk students for additional support.
- Communicated with parents about student progress and concerns to foster collaborative support.
- Guided students in academic and personal matters to enhance overall well-being.
Case Manager
Plaza Youth Centre
Whyalla, SA
02.2022 - 12.2024
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Coordinated intake assessments for new youth clients, identifying specific needs to tailor support services.
- Streamlined communication among clients, families, caregivers, and agencies to effectively address and meet client needs.
- Advocated for clients' needs during interdisciplinary team meetings.
- Facilitated support groups, enhancing emotional well-being and fostering peer connections among participants.
- Documented case notes accurately to ensure compliance with organizational standards.
Student Support Specialist
Whyalla Secondary College
Whyalla, SA
03.2022 - 04.2023
- Supported students with individualized learning needs and diverse backgrounds.
- Tutored students in one-on-one and small group settings to enhance understanding of learning concepts.
- Managed classroom activities to foster student engagement and a positive learning environment.
- Implemented behavior management strategies to enhance student engagement.
- Facilitated communication among teachers, students, and parents to ensure alignment on student progress.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Organized educational resources and maintained classroom organization.
- Assisted teachers in preparing classroom materials and resources.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Manager in Training
Domino's Pizza
Whyalla, SA
05.2016 - 12.2017
- Managed daily operations in a fast-paced pizza delivery environment.
- Trained new team members on customer service and kitchen procedures to ensure consistent service quality.
- Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Oversaw inventory management and ensured stock levels met demand.
- Coordinated with suppliers to ensure timely delivery of ingredients and supplies.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Implemented quality control processes that ensured product standards were consistently met.
- Developed staff motivation strategies that directly contributed to enhanced productivity.
- Delegated employee assignments, monitored progress and evaluated performance.
Skills
- Grounds inspection
- Landscaping coordination
- Irrigation systems
- Power equipment operation
- Equipment maintenance
- Supply management
- Customer relationship management
Affiliations
- Whyalla Scouts Group - Maintenance Supervisor
Certification
- Certificate III in Community Services Work – CHC30108
- Certificate II in Security Operations
- Certificate II & III in Hospitality (Food & Beverage Service)
- Child Safe Environment, Mandated Reporting
- Certificate II in Retail
- Responsible Person certified
- DHS Working with Children – NOT PROHIBITED
- Responding to Risks of Harm, Abuse and Neglect (Masterclass)
- Work effectively in Trauma Informed Care AOCMHS007
- Implement Trauma Informed Care AOCMHS013
Timeline
Relief Manager
Discovery Holiday Parks
01.2026 - 02.2026
Student Support Specialist
Long Street Primary School
10.2024 - 12.2024
Maintenance/Groundskeeper
Discovery Holiday Parks
04.2024 - Current
Receptionist
Discovery Holiday Parks
04.2024 - Current
Student Support Specialist
Whyalla Secondary College
03.2022 - 04.2023
Case Manager
Plaza Youth Centre
02.2022 - 12.2024
Manager in Training
Domino's Pizza
05.2016 - 12.2017