- Aviation
- Sport
- Outdoors
- Personal wellbeing and fitness
Kye Owens
Glen Iris
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Auburn Hotel
01.2025 - Current
- Key Responsibilities:
- Leading restaurant operations, setting standards whilst maintaining and improving sequence of service, Training and mentoring staff on customer service best practices and menu knowledge.
- Hosting Venue, being the face of a highly dynamic venue, managing bookings, Managing staff on shift, Customer complaints/ issues, Assigning roles and tasks to other staff, Running the pass.
- Managing budgets/Key Performance indicators, Health and Safety compliance facilitating and reporting, incident reporting, RSA and TAB compliance regulations.
- Hosting functions, meeting customers expectations with there event. Managing relationship between kitchen and front of house staff
Food and Beverage Attendant
Auburn Hotel
07.2024 - 12.2024
- Key Responsibilities:
- Senior restaurant waiter, Provided exceptional customer service by promptly addressing guest inquiries and requests. Maintained cleanliness and organization of dining areas to enhance guest experience.
- Trained new staff on operational procedures and customer service standards.
Senior Front of House Waiter
Doc Hughes
11.2021 - 04.2024
- Key Responsibilities:
- Providing quality customer service in a fast-paced dynamic casual fine dining environment. Duties include providing table service, greeting customers, managing bookings, preparing bar orders and operating POS system effectively.
Front of House Waiter
Growlers Café, Bar, Restaurant
10.2018 - 07.2021
- Key Responsibilities:
- Providing quality customer service in a fast-paced environment. Duties included providing table service, greeting customers, preparing drink orders and cleaning the venue to COVID safe standards whilst working as a member of the Growlers team.
Cleaner
Karuna Maya - Medicine Clinic
01.2017 - 01.2020
- Key Responsibilities:
- Cleaning of medical rooms to meet industry standards
- Monitoring and adherence to recycled materials program
- Waste disposal
Growlers
Kitchenhand
01.2018 - 01.2018
- Key Responsibilities:
- Working alongside kitchen staff to adhere to quality and hygienic practices in relation to food preparation and kitchenware cleaning whilst always adhering to health department regulatory standards.
Promotional Materials Distributor
SALMAT Pty Ltd
01.2016 - 01.2017
Education
Bachelor of Aviation - Professional Piloting
Swinburne University of Technology
Hawthorn, VICVCE -
St Joseph’s College Geelong
01-2021
Skills
- Hard working and adaptable to situations
- Conscientious eye for detail and quality standards
- Reliable and enthusiastic approach to working
- Trustworthy and empathetic to the plight of a business owner
- Time and task management
- Customer service
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
- Critical thinking
Certification
- RSA – Current Responsible Service of Alcohol Certificate
- VCE – Victorian Certificate of Education
- CASA Flight Crew Licensing - CPL-A, MEIR, MPPC, RU, RePL
Interests
Timeline
Food and Beverage Supervisor
Auburn Hotel
01.2025 - Current
Food and Beverage Attendant
Auburn Hotel
07.2024 - 12.2024
Senior Front of House Waiter
Doc Hughes
11.2021 - 04.2024
Front of House Waiter
Growlers Café, Bar, Restaurant
10.2018 - 07.2021
Growlers
Kitchenhand
01.2018 - 01.2018
Cleaner
Karuna Maya - Medicine Clinic
01.2017 - 01.2020
Promotional Materials Distributor
SALMAT Pty Ltd
01.2016 - 01.2017
Bachelor of Aviation - Professional Piloting
Swinburne University of Technology
VCE -
St Joseph’s College Geelong
Community Involvement
St Joseph’s College Community Service Program, Regularly volunteered as a refugee maths tutor for unprivileged kids., Volunteered in a Schools breakfast program at St Thomas Primary Norlane and St Francis Xavier Primary Corio, Torquay Cricket Club - Played Juniors 2015 – 2019, Seniors 2016 – 2020, Torquay Football Club - Played Juniors 2009 – 2021