Kylie Smith

Managed cash register transactions accurately, ensuring proper handling of payments and tips.

• Successfully collaborated with other staff members to provide seamless service during high-volume periods.
• Checked ID cards and verified bar guests were of legal age.
• Operated and closed down bar station according to sanitation regulations and safety standards.
• Restocked ice, condiments, and snacks.
• Enhanced customer experience by providing attentive service and maintaining welcoming atmosphere.
• Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
• Conducted routine maintenance checks on gaming machines, identifying any malfunctions or required repairs promptly.
• Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
• Provided exceptional service for special events, leading to repeat bookings and positive referrals from satisfied clients.
• Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
• Promoted responsible gambling practices by monitoring guest behaviour and intervening when necessary.
• Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
• Ensured accurate cash handling procedures, resulting in minimized discrepancies during end-of-shift reconciliations.
• Completed regular inventory checks, ensuring accurate stock levels and timely reordering of supplies as needed.
• Supported catering events by setting up displays, preparing food items, and serving guests with professional manner.
• Enhanced customer satisfaction by providing exceptional service and maintaining clean, inviting dining environment.
• Lifted, carried and placed objects weighing up to 25kg without assistance.

• Team Leader
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Managed time to juggle multiple tasks simultaneously with ease.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Labeled and stored all food items correctly and checked expiration dates routinely.
• Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
• Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
• Learned other teammates' work tasks to train as backup.
• Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
• Monitored food temperatures and quality throughout shifts.
• Cleaned and maintained work areas, equipment and utensils.
• Loaded dishes, glasses and tableware into dishwashing machines.
• Followed food safety practices and sanitation guidelines.
• Lifted and carried heavy materials.
• Maintained composure and work quality while under stress.
• Assisted in setting up and breaking down kitchen stations.
• Maintained high personal grooming standards and uniform presentation.
• Trained new staff on food preparation and safety procedures.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Collaborated with team members to improve overall service quality and guest experience.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Handled cash transactions accurately, ensuring proper documentation for financial records.
• Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Cultivated positive team dynamics by fostering open communication and providing constructive feedback.
• Reduced wait times for customers, prioritizing prompt service during peak hours.
• Streamlined bar operations by implementing effective inventory management systems.
• Successfully resolved customer complaints, demonstrating strong problem-solving abilities and a commitment to customer satisfaction.
• Enhanced customer satisfaction by ensuring efficient and friendly service at the bar.
• Upheld legal compliance by enforcing responsible alcohol service policies, preventing over-service incidents or underage drinking issues.
• Fostered strong relationships with regular patrons, creating a welcoming atmosphere that encouraged loyalty and repeat business.
• Ensured a clean and safe environment for patrons, adhering to hygiene standards and safety protocols.
• Closed out cash register and prepared cashier report at close of business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Improved kitchen efficiency by maintaining cleanliness and organization in all work areas.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Sole trader/ Contract/Casual
• Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
• Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
• Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
• Enhanced customer satisfaction by providing timely and efficient drink orders.
• Improved workflow efficiency by maintaining a well-organized work station with necessary supplies and equipment.
• Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
• Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
• Maintained a clean and organized bar area for an enjoyable customer experience.
• Enhanced customer experience by providing attentive service and maintaining a welcoming atmosphere.
• Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
• Collaborated with team members to ensure smooth service during peak hours.
• Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
• Performed cash handling duties, provided change and balanced money at end of shift.
• Reported concerns, broken machines, and out-of-order games to supervisor.
• Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
• Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
• Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
• Managed cash transactions efficiently, maintaining accurate accounting records and preventing discrepancies or losses.
• Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
• Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Bussed and reset tables to keep dining room and work areas clean.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Provided recommendations on menu items and upsold food and drinks to increase sales.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
• Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
• Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
• Trained new waitstaff on proper food handling, customer service and safety procedures.
• Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
• Provided timely tableside assistance to guests requiring additional condiments or utensils.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
• .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Processed orders and sent to kitchen employees for preparation.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Checked guests' identification before serving alcoholic beverages.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
• Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
• Restocked ice, condiments, and snacks.
• Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
• Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
• Replaced empty kegs and soda syrups.
• Coordinated with servers and bartenders to maintain smooth operation of bar area.
• Assisted in setting up and breaking down bar area for special events.
• Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
• Delivered food to customers at bar and tables.
• Learned how to make wide variety of mixed drinks.
• Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
• Greeted customers and provided friendly, knowledgeable service.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
• Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.

• Performed cash handling duties, provided change and balanced money at end of shift.
• Reported concerns, broken machines, and out-of-order games to supervisor.
• Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
• Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
• Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
• Managed cash transactions efficiently, maintaining accurate accounting records and preventing discrepancies or losses.
• Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
• Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
• Delivered excellent customer service by addressing player inquiries and resolving issues in a timely manner.
• Contributed to increased revenue by effectively managing slot machines and ensuring optimal performance.
• Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
• Facilitated effective communication among team members through regular meetings, training sessions, and open dialogue channels.
• Ensured prompt resolution of technical issues by coordinating efforts between guests, technicians, and management staff.
• Stayed up-to-date with industry trends and advancements, incorporating relevant knowledge into daily interactions with patrons.
• Conducted thorough inspections of gaming areas to ensure adherence to cleanliness standards and regulatory guidelines.
• Performed regular maintenance on gaming equipment, ensuring consistent functionality and compliance with regulations.
• Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
• Improved overall guest satisfaction by offering personalized assistance during their visits to the gaming floor.
• Provided attentive support during high-traffic periods, ensuring seamless gameplay experiences for all customers involved.
• Answered guest questions to provide fun game experience.
• Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.

• Maintained general knowledge of departments to help customers quickly locate products and merchandise.
• Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
• Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
• Developed strong relationships with regular customers which increased return visits.
• Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
• Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
• Interacted positively with team members and customers to promote commitment to organization's vision and values.
• Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
• Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
• Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
• Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
• Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
• Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
• Collaborated with team members to complete large-scale projects efficiently during overnight shifts or peak seasons.
• Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidentsinjuries.
• Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
• Assisted in successful promotional events, engaging customers and driving sales growth.
• Followed inventory management and loss prevention policies to minimize shrink in store.
• Supported store management with various administrative tasks, such as scheduling and recordkeeping.
• Actively participated in seasonal resets of the store layout, enabling a smooth transition between merchandise offerings.
• Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
• Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
• Contributed to loss prevention efforts by conducting regular security checks and reporting suspicious activities.
• Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
• Strengthened team collaboration, participating in daily meetings to discuss goals and strategies for improvement.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Listened to customer needs and desires to identify and recommend optimal products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Prioritized helping customers over completing other routine tasks in store.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Monitored customers for signs of security concerns and escalated issues to management.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Used in-store system to locate inventory and place special orders for customers.
• Developed strong rapport with customers and created positive impression of business.
• Recommended complementary purchases to customers, increasing revenue.
• Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
• Unloaded arriving product stock and moved to store display areas.
• Aided in loss prevention efforts through vigilant observation of potential shoplifting incidents in the dairy aisle.
• Assisted management with ordering decisions based on sales trends, seasonal demands, and availability of popular items.
• Collaborated with team members to ensure seamless restocking of dairy products during peak hours.
• Supported store operations by assisting with unloading deliveries and managing backroom inventory.
• Reduced product spoilage through careful monitoring of expiration dates and rotation practices.
• Participated in regular team meetings to discuss best practices for stocking, merchandising, and overall department improvement.
• Promoted a pleasant shopping atmosphere by keeping aisles free from debris and obstructions for easy customer navigation.
• Enhanced store appearance by maintaining a clean and well-organized dairy section.
• Optimized product visibility through strategic shelf arrangement, driving increased customer interest.
• Contributed to an efficient inventory system by accurately tracking and reporting stock levels.
• Increased efficiency by performing routine equipment maintenance checks on refrigeration units and display cases.
• Demonstrated strong attention to detail when checking product packaging for damage or tampering before placing items on shelves.
• Maintained excellent communication with supervisors regarding any concerns or suggestions related to the dairy department.
• Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Performed inventory control, such as counting, and stocking merchandise.
• Maintained effective team member communication.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Monitored inventory levels in stockrooms and alerted management to any discrepancies.
• Maintained stockroom records and generated reports for management.
• Safely and securely loaded items to prevent damage during transport.
• Kept work areas neat, clean and free from debris.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Followed orders precisely for correct items, sizes and quantities.
• Stocked designated items on shelves, end caps and displays.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Labeled products, rotated stock and fronted merchandise for appealing display.

• To be filled
• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Performed general housekeeping and cleaning tasks.
• Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
• Reduced order processing time with accurate picking, packing, and shipping of products.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Enhanced workplace safety by maintaining a clean and organized work environment, reducing accidents and injuries.
• Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in the process.
• Complied diligently with company policies, safety regulations, and industry best practices in all aspects of the role as a Warehouse Production Worker.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Demonstrated adaptability to changing demands by willingly taking on additional responsibilities as needed during peak periods or staff shortages.
• Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
• Improved warehouse efficiency with careful organization and storage of inventory.
• Reported any discrepancies or damaged items found during inventory counts, leading to accurate record-keeping and timely resolution of issues.
• Strengthened teamwork among colleagues by assisting others when needed without compromising personal responsibilities.
• Unloaded and loaded items from conveyors, machines, and conveyances.
• Carefully packaged finished products and prepared for shipment.
• Demonstrated adaptability in handling diverse tasks as per the factory''s requirements, showcasing versatility in various roles.
• Supported timely order fulfillment through efficient packaging, labeling, and palletizing of finished products.