Kye Watkins
Panton Hill,VIC
Summary
A young but passionate and highly motivated individual in the realm of wine. Not a afraid of a challenge and always looking to advance skillset particularly in the fine wine field. Previous experience in multiple cellar doors around the valley positions myself to be an effective player in any team I find myself a part of.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cellar Door Supervisor
Soumah Wines
Gruyere, VIC
03.2024 - Current
- Supervised customer-facing personnel and contract employees.
- contributed to a well-trained team focused on maintaining safety standards.
- Managed crowd flow effectively during peak hours, minimizing wait times for patrons seeking entry or exit from the venue.
Cellar Door Attendant
Giant Steps Wines
Healesville, VIC
09.2023 - 01.2024
- Kept work area clean and safe.
- effectively conveyed information about wines to varying groups of patrons.
- Increased guest satisfaction by offering personalized recommendations for local attractions and dining options based on individual preferences.
- Maintained excellent customer relations.
Cellar Door Attendant
Punt Road Wines
Coldstream, VIC
12.2022 - 08.2023
- Maintained excellent customer relations.
- Demonstrated strong communication skills when interacting with guests from diverse backgrounds, fostering a welcoming atmosphere upon arrival.
Assistant Store Manager
BWS
Preston South, VIC
05.2022 - 12.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Eltham College
Research, VICSkills
- Integrity and Honesty
- Detail Oriented
- Teamwork and Collaboration
- Customer Service
- Team Player
- Problem-Solving
Certification
2022-03-2022-03 WSET Level 1: Wine
Melbourne Wine House:
Introductory certification in wines from the international standard of education via the Wine Spirit and Education Trust.
Pass
2022-09-2022-09 WSET Level 2: Wine
Melbourne Wine House:
Secondary level Certification in wines from the international standard of education via the Wine Spirit and Education Trust.
Pass with Distinction
2023-07-2023-10 WSET Level 3: Wine
Prince Wine Store:
Advanced Certification in wines from the international standard of education via the Wine Spirit and Education Trust.
Pass with Distinction
Timeline
Cellar Door Supervisor
Soumah Wines
03.2024 - Current
Cellar Door Attendant
Giant Steps Wines
09.2023 - 01.2024
Cellar Door Attendant
Punt Road Wines
12.2022 - 08.2023
Assistant Store Manager
BWS
05.2022 - 12.2022
High School Diploma -
Eltham College