Kyi Phyu Soe Moe
Master Of Business ( Financial And International Business Management)
73 Sutherland Road Jannali,NSW
Summary
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Focused and reliable Waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Restaurant Hall Staff Member
KURU Japanese Restaurant
Sydney, NSW
12.2020 - Current
- Greet customers and answered any questions.
- Keep close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Deliver exceptional guest experiences through attentive service and quick response to issues.
- Assist cashiers with processing customer payments and documenting orders.
All Rounder
Moksha Indian Restaurant
Sydney, NSW
03.2020 - 12.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Crew Member
Betty's Burger Concrete & Co
Sydney, NSW
11.2019 - 10.2020
- Make sured that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
- Controled food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures including checking and maintaining proper food holding and refrigeration temperature control points
- Operated large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Ensured that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
Part-time English Teacher (Volunteer)
CIVIC Society Initiative (British Council, Myanmar)
Yangon, Myanmar
12.2016 - 03.2017
- Created lesson plans to teach students a subject.
- Assessed students to evaluate their abilities, strengths, and weaknesses.
- Worked with students individually to help them overcome specific learning challenges.
- Developed and enforced classroom rules.
- Assisted in personal grooming and hygiene.
- Supervised students outside of the classroom—for example, during lunchtime or break.
Education
Master of Business - Financial Management And International Business Ma
University Of Wollongong
Sydney 02.2019 - 11.2020
Skills
Verbal and written communication
Timeline
Restaurant Hall Staff Member
KURU Japanese Restaurant
12.2020 - Current
All Rounder
Moksha Indian Restaurant
03.2020 - 12.2020
Crew Member
Betty's Burger Concrete & Co
11.2019 - 10.2020
Master of Business - Financial Management And International Business Ma
University Of Wollongong
02.2019 - 11.2020
Part-time English Teacher (Volunteer)
CIVIC Society Initiative (British Council, Myanmar)
12.2016 - 03.2017
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