Kyla Cooper
Ipswich,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Correctional Officer position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain in a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Beauty Therapist & 2IC Manager
Ella Bache
04.2016 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients on care processes and advised on further care and products.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Trained new staff in product knowledge and customer service protocols.
Beauty Therapist
Brazilian Beauty Skin Care
11.2015 - 04.2016
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients on care processes and advised on further care and products.
Raceway Attendant
Willowbank Raceway
06.2011 - 04.2014
- Responded to customer requests efficiently and with knowledgeable assistance.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Responded to all customer inquiries thoroughly and professionally.
- Greeted customers and offered them assistance.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Promptly responded to all requests for assistance.
Education
Diploma in Beauty Therapy - Beauty
Bundamba Tafe
Ipswich, QLD06.2015
Skills
- Speech Clarity
- Corrective Actions
- Word Processing
- Customer Consultations
- Engaging with Diverse Customers
- Critical Thinking
- Counter Management
- Strong Communication and Interpersonal Skills
- Multitasking and Organization
- Workflow Efficiency
- Team Collaboration
- Effective Customer Communication
Timeline
Beauty Therapist & 2IC Manager
Ella Bache
04.2016 - Current
Beauty Therapist
Brazilian Beauty Skin Care
11.2015 - 04.2016
Raceway Attendant
Willowbank Raceway
06.2011 - 04.2014
Diploma in Beauty Therapy - Beauty
Bundamba Tafe
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