Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kyla McMahon

FERNTREE GULLY,VIC

Summary

Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Team Member

Bunnings Warehouse
08.2022 - Current
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
  • Strengthened relationships between departments with regular meetings focused on promoting understanding of individual roles and shared objectives.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Team Member

Boost Juice
02.2021 - 12.2022
  • Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Team Member

The Reject Shop
02.2020 - 10.2022
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Completed VCE

Highvale Secondary College
Glen Waverley, VIC
11.2023

Allied Health Cert 3

Box Hill Institute of TAFE
Melbourne, VIC
11.2023

Skills

  • Complaint Resolution
  • Workplace Safety
  • Cleaning
  • Equipment Operation
  • Customer Service
  • Cash Handling
  • Call Center Operations
  • Staff Education and Training
  • Safety Understanding
  • Following Instructions
  • Teamwork and Collaboration
  • Organizing Work Stations
  • Clear Communication
  • Flexible Schedule

Affiliations

  • surfing
  • camping

Timeline

Team Member

Bunnings Warehouse
08.2022 - Current

Team Member

Boost Juice
02.2021 - 12.2022

Team Member

The Reject Shop
02.2020 - 10.2022

Completed VCE

Highvale Secondary College

Allied Health Cert 3

Box Hill Institute of TAFE

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Kyla McMahon