Kyla McMahon
FERNTREE GULLY,VIC
Summary
Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Team Member
Bunnings Warehouse
08.2022 - Current
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
- Strengthened relationships between departments with regular meetings focused on promoting understanding of individual roles and shared objectives.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Team Member
Boost Juice
02.2021 - 12.2022
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Member
The Reject Shop
02.2020 - 10.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Completed VCE
Highvale Secondary College
Glen Waverley, VIC11.2023
Allied Health Cert 3
Box Hill Institute of TAFE
Melbourne, VIC11.2023
Skills
- Complaint Resolution
- Workplace Safety
- Cleaning
- Equipment Operation
- Customer Service
- Cash Handling
- Call Center Operations
- Staff Education and Training
- Safety Understanding
- Following Instructions
- Teamwork and Collaboration
- Organizing Work Stations
- Clear Communication
- Flexible Schedule
Affiliations
- surfing
- camping
Timeline
Team Member
Bunnings Warehouse
08.2022 - Current
Team Member
Boost Juice
02.2021 - 12.2022
Team Member
The Reject Shop
02.2020 - 10.2022
Completed VCE
Highvale Secondary College
Allied Health Cert 3
Box Hill Institute of TAFE
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