KYLA PRIESTLEY
Whyalla,SA
Summary
As a recent high school leaver, I am seeking fulltime employment in an industry that provides me with an opportunity to build upon my diverse range of skills and challenges me to step outside of my comfort zone. I have an enthusiastic approach to life, I am confident in my abilities and will speak up and ask for assistance when needed.
I am young, enjoy being kept busy and learning new things. I thrive in a fast paced environment, that allows me to engage with people and provide a service. Having worked in customer service roles and in the hospitality industry, I believe my interpersonal skills are mature for my age and I build strong rapport with people from all backgrounds.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Westlands Vegas Restaurant
09.2023 - Current
- Maintain a clean and organised workspace, ensuring compliance with health and safety regulations.
- Experience in serving alcoholic beverages and following Responsible Service of Alcohol procedures
- Processing cash and eftpos transactions accurately.
- Confidently answering phone calls for bookings, cancellations and general enquires.
- Quickly reset and clean tables and function areas after customers have left to enable speedy turnaround and guest flow.
- Answering of customers' questions, recommending menu options
- Accurate taking of orders
Customer Service Representative
Kmart
10.2022 - 07.2023
- Assisted customers every day in store, demonstrating a positive attitude and being customer focused
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled stock, return claims from customers promptly and professionally
- Maintained positive relationships with customer and staff
- Undertook basic cleaning duties
- Adhered to Work, Health and Safety requirements
Crew Member
Domino's Pizza
07.2020 - 10.2022
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
Education
SACE Level 1 - Year 11
Samaritan Collage
Whyalla, SA12.2023
Year 8 - Year 10 -
Sunrise Christian School
Whyalla, SA12.2022
Reception - Year 7 -
Whyalla Town Primary School
Whyalla, SA12.2018
Skills
- Professional Appearance and Attitude
- Great Time Management
- Ability to Multitask and Prioritise
- Great Team Member and Collaborator
- Excellent Customer Service
- Highly Reliable
- Self-Motivated
- Leadership Attributes
- Valid Driver's License (P2's)
Awards and Certificates
- 2020 Whyalla Steelers Under 15 Best and Fairest
- 2019 Under 15 State Basketball Player
- 2018 Whyalla Netball Association Under 13 Best and fairest
- 2018 Ravens Under 13 Best and Fairest and Club Champion
- 2017 Ravens Best and Fairest
- Whyalla Steelers Team member from 2016 - 2020
Timeline
Restaurant Waiter
Westlands Vegas Restaurant
09.2023 - Current
Customer Service Representative
Kmart
10.2022 - 07.2023
Crew Member
Domino's Pizza
07.2020 - 10.2022
SACE Level 1 - Year 11
Samaritan Collage
Year 8 - Year 10 -
Sunrise Christian School
Reception - Year 7 -
Whyalla Town Primary School
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