Kyla Rankin
Flinders
Summary
Proven Practice Manager with a track record of optimising practice operations and enhancing team performance at A/Prof. Jaeger & Illawarra Rheumatology. Demonstrated empathy in patient interactions and adept at medical transcription, showcasing a blend of interpersonal and technical skills. Excelled in implementing efficient scheduling and billing systems, significantly improving workflow management without compromising patient care.
Overview
23
23
years of professional experience
Work History
Practice Manager
A/Prof. Matthias Jaeger
11.2013 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimise appointment scheduling, patient records management and billing functions with GENIE software.
- Ordered all office supplies and kept check on inventory levels.
- XERO accounting software for practice
- Surgical Billing
- Medical transcription of consultation letters
- Monitoring of all overdue recalls for patients that have yearly follow up
- Outstanding invoices
Pratice Manager
Illawarra Rheumatology
12.2001 - 09.2013
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimise appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between multiple staff members and doctors, fostering a collaborative work environment that improved overall team performance including roster scheduling.
- Medical transcription of consultation letters
- Hospital Billing
Medical Secretary
Dr Amanda Glasgow, Oncologist
01.2012 - 03.2012
- Interim position to assist Dr Glasgow in hiring more staff
- Medical Transcription of consultation letters
- Invoicing and Appointments
Education
A/Prof. John Carmody-Neurologist
Dr Craig Vonhoff-Neurosurgeon
Skills
- Schedule management
- Practice management
- Staff management
- Workflow management
- Surgical Billing
- Medical Transcription of consultation letters
Timeline
Practice Manager
A/Prof. Matthias Jaeger
11.2013 - Current
Medical Secretary
Dr Amanda Glasgow, Oncologist
01.2012 - 03.2012
Pratice Manager
Illawarra Rheumatology
12.2001 - 09.2013
A/Prof. John Carmody-Neurologist
Dr Craig Vonhoff-Neurosurgeon
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