Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Kylan Beech

Flinders Park,SA

Summary

Dynamic manager with a proven track record at High Street Cafe, excelling in staff development and customer relations. Expert in implementing marketing strategies that enhance brand visibility and drive customer loyalty. Known for fostering collaboration and motivating teams to achieve operational excellence while maintaining a friendly, positive atmosphere.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

High Street Cafe
Kensington, SA
08.2024 - Current
  • Led team meetings to discuss project updates and address operational challenges.
  • Developed workflows to enhance efficiency and streamline department processes.
  • Coordinated cross-functional collaboration to improve service delivery and customer satisfaction.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organisational change or crisis situations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Assistant Manager

High Street Cafe
Kensington, SA
09.2020 - 08.2024
  • Support sales management initiatives to optimize business development.
  • Mentor staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Analyze trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Analyze monthly sales and performance reports to support operational planning and strategic decision making.
  • Enforce company policies and procedures to strengthen operational standards across departments.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Trained new employees in operational procedures and modeled duties for front and back house positions. Including barista training.

Owner/Sales Manager

Coast to Coast Communications
Adelaide, SA
01.2023 - Current
  • Oversaw financial planning, budgeting, and cash flow management for sustainability.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Established supplier relationships to secure quality materials and services.
  • Evaluated market trends to adjust offerings based on customer preferences.
  • Maintained relationships with existing clients by providing superior customer service.
  • Led startup and creation of operational procedures and workflow planning.
  • Managed sales presentations to promote product and brand benefits.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Owner/Operations Manager

Simply Supporting Abilities
Adelaide, SA
07.2023 - Current
  • Established effective support services for individuals with disabilities and their families.
  • Developed customised plans to enhance client independence and skills.
  • Coordinated training sessions for staff on best practices in client care.
  • Collaborated with community organisations to expand support resources available.
  • Oversaw budgeting processes to allocate resources effectively for programs.
  • Maintained relationships with existing clients by providing superior customer service.
  • Identified new opportunities for growth, expansion, and diversification.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Field Umpire

SANFL
Adelaide, SA
02.2019 - Current
  • Foster relationships among players and coaches to minimize in-game conflict.
  • Adhere to and enforced game rules and regulations.
  • Manage behavior of players, coaches and crowd to facilitate gameplay.
  • Execute high-pressure decisions, including awarding free kicks and defusing melee's and heated players

Radio Host

LifeFM
Adelaide, SA
11.2023 - Current
  • Produce and host the Saturday Scoreboard sports show
  • Engaged listeners through live shows and interactive segments.
  • Provided on-air commentary during live broadcasts and events.

Disbaility Support Worker

Just Therapy
Adelaide , SA
01.2022 - 05.2023
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Helped clients develop coping mechanisms, technical abilities and job skills.
  • Reported concerns and recommendations from clients and employees to senior management.

Learning Enrichment Tutor

Sacred Heart College
Adelaide, SA
03.2021 - 11.2021
  • Help to engage students who have learning difficulties or disabilities.
  • Develop challenged students social skills in and outside classrooms.
  • Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.

Education

High School -

Nazareth Catholic Community
SA
2020

Skills

  • Sales monitoring
  • Product and service knowledge
  • Staff development
  • Marketing tactics
  • Time Management
  • Staff training and development
  • Teambuilding
  • Decision-making
  • Organization
  • Working collaboratively
  • Friendly, positive attitude
  • People skills
  • Motivation
  • Reliable and trustworthy
  • Flexible
  • Sharp-eyed
  • Customer relations
  • Communication

Certification

First Aid Certificate:

  • HLTAID009
  • HLTAID010
  • HLTAID011
  • HLTAID012

Working With Children Check

NDIS Worker Orientation Certificate

Accomplishments

  • 2024 South Australian Young Citizen of the Year
  • 2024 Charles Sturt Young Citizen of the Year
  • Current president of Barmera Cricket Club
  • Current president of the Lockleys Vinnies Conference
  • Event Organiser of 220 For Tammy fundraiser, which raised over $100,000

References

Phil Lewis

Executive Officer of Catholic Secondary Principals Australia (CaSPA)

Ph: 0439 806 136

Email: lewisphil04@gmail.com

Emma Mckee

Community Fundraising Officer - Cancer Council SA

Ph: 0449 520 742

Email: emckee@cancersa.com

Jason Brown

SANFL State Umpires Manager - SANFL

Ph: 0411 356 547

Email: jasonbrown@sanfl.com.au

Timeline

Manager

High Street Cafe
08.2024 - Current

Radio Host

LifeFM
11.2023 - Current

Owner/Operations Manager

Simply Supporting Abilities
07.2023 - Current

Owner/Sales Manager

Coast to Coast Communications
01.2023 - Current

Disbaility Support Worker

Just Therapy
01.2022 - 05.2023

Learning Enrichment Tutor

Sacred Heart College
03.2021 - 11.2021

Assistant Manager

High Street Cafe
09.2020 - 08.2024

Field Umpire

SANFL
02.2019 - Current

High School -

Nazareth Catholic Community

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