Kyle Critchlow
Canberra,ACT
Summary
Team Orientated Business Development Representative with years of experience selling environmental building materials. Focusing within the commercial building industry. I enjoy learning and mastering new skills and implementing them, to benefit the team and company. Successfully increased the revenue by $2.1M within a 2 year period, with over 300 returning clients. I have strong cold calling and relationship building skills and I am passionate about making the world a safer place and excited to be a part of a company devoted to that cause.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Representative
KEKSIÄ
Canberra, ACT
02.2021 - Current
- Developed and maintained relationships with potential customers to understand their business needs.
- Performed market analysis to identify opportunities in the competitive landscape.
- Tasked with increasing company wide revenue within Sydney Queensland.
- Conducted outreach activities, such as cold calling, emailing and attending networking events.
- Initiated the creation of a new branch within the company based out of Queensland.
- Researched target accounts to build a pipeline of qualified leads.
- Collaborated with sales team members to develop strategies for targeting new prospects.
- Participated in product demonstrations, and other marketing initiatives.
- Generated Google reviews on customer feedback.
- Provided regular updates on progress towards meeting monthly targets.
- Responded quickly to enquiries from potential customers via phone or email.
- Built strong relationships with existing customers through ongoing communication.
- Supported the sales team by providing information about competitors' offerings.
- Attended trade shows, conferences, meetings and other industry events.
- Suggested ideas for improving customer experience based on feedback from existing customers.
- Trained successful business development personnel to optimize marketing performance and learn industry.
- Increased profitability and revenue by generating $2.1M in sales.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Assisted other branches when needed during peak periods or special projects.
- Negotiated contracts with suppliers for material procurement needs.
- Communicated regularly with other departments regarding supply chain activities.
- Resolved escalated customer complaints in a timely manner.
Automotive Technician
Yass Valley Smash Repairs
Yass, NSW
01.2016 - 01.2021
- Damage repairs and preparation.
- Employee training.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Assistant Floor Manager
- Part pricing estimation.
- Stock procurement.
- Customer assistance.
- Administration roles
Education
•Certificate 3 In Automotive Body Repair Technology - • Certificate 3 In Automotive Body Repair Technology
Canberra Institute of Technology
Canberra, ACT12-2020
High School Diploma -
Karabar High School
Queanbeyan, NSW12-2015
Skills
- Lead Prospecting
- Business Relationship Management
- Contract Negotiation and Closing Tactics
- Cold-Calling
- Product Expertise
- Pipeline Management
- Territory and Account Management
- Sales Presentations
Affiliations
- Enjoys playing Tennis.
- Reading.
- Learning Japanese.
- Water Sports.
- Spending time in the Gym.
- Self Development.
- Spending time with family.
Certification
- Asbestos Awareness NSW.
- White Card NSW
- High Risk Work License ACT
- First Aid
References
References available upon request.
Timeline
Business Development Representative
KEKSIÄ
02.2021 - Current
Automotive Technician
Yass Valley Smash Repairs
01.2016 - 01.2021
•Certificate 3 In Automotive Body Repair Technology - • Certificate 3 In Automotive Body Repair Technology
Canberra Institute of Technology
High School Diploma -
Karabar High School
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