Kyle Hughes
Como,NSW
Summary
A highly motivated and hardworking individual, always willing to learn new skills. I enjoy working in different types of environments and produce high standards of work. I am helpful, polite and respectful and enjoy working individually and as part of a team. I enjoy solving problems and listen effectively when doing so., I have an outgoing and sociable personality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Office (Asylum Caseworker)
Home Office
06.2023 - 05.2024
- Supporting decision making and ensuring compliance with immigration policy and legislation.
- Assess asylum claims from individuals wanting to enter to UK
- Review evidence and conduct interviews
- Require knowledge of immigration and asylum laws
- Worked well under strict time frames to meet deadlines
- Worked as part of a team to complete cases
Passport Processing Officer
HMPO
05.2022 - 06.2023
- Processed and registered passport applications
- Verify documents
- Provide support to applicants both in person and via phone.
- Ensure professionalism, integrity and stress tolerance
- Assist with customer Service related to passport regulations
- Worked overtime and weekend to ensure deadlines where met
- Acted as role of supervisor when needed
Site MSO - Track and Trace
NHS
10.2020 - 03.2022
- Involved in all aspects of the testing process
- Took on the role of supervisor opening/closing the sites at the start and end of shifts
- Contact individuals who may have been exposed to Covid-19
- Provide guidance on testing and isolation protocols
- Maintain confidentiality and professionalism in all interactions.
- Document and report finding accurately
Restaurant Team Member
Compass Group Catering
01.2019 - 01.2022
- Take orders, serve food and drinks, ensure customer satisfaction
- Help organise and set up room for events
- Handle customer inquiries and complaints professionally
- Maintain cleanliness and organisation in the dining area
- Communicate effectively with kitchen staff and management
- Handle cash transactions and and process payments accurately
- Assist in inventory and restocking supplies
Football Coach
Goals Soccer Centre
01.2017 - 01.2018
- Achieved FA level 2 coaching badge.
- Plan and conduct engaging training sessions
- Analyze game strategies
- Provide guidance and motivation to players
- Communicate effectively with players, parents and staff
- Foster a positive team culture and sportsmanship
- Give one on one sessions to players who needed extra help
Education
Maghull High School
Liverpool, England Skills
- Communication skills
- Attention to detail
- Organisation skills
- Trustworthy & reliable
- Customer service experience
- Time management
- Multi tasking abilities
- Proficiency in Microsoft software
Certification
First aid trained
Timeline
Home Office (Asylum Caseworker)
Home Office
06.2023 - 05.2024
Passport Processing Officer
HMPO
05.2022 - 06.2023
Site MSO - Track and Trace
NHS
10.2020 - 03.2022
Restaurant Team Member
Compass Group Catering
01.2019 - 01.2022
Football Coach
Goals Soccer Centre
01.2017 - 01.2018
Maghull High School