Kyle Hurley
Analytics, Digital Marketing, Programming, CRM
Gold Coast,QLD
Summary
A motivated self-starter with excellent problem-solving skills and a commitment to applying data-driven insights to achieve business objectives. Experienced in Python, SQL, Java, and R programming languages with a demonstrated understanding of data structures and data visualization.
Overview
16
16
years of professional experience
3
3
Certificates
Work History
Operations Analyst
Direct Protection Security
Gold Coast, QLD
06.2021 - Current
- Liaising with clientele and developing relations.
- Designed employee work schedules to address complete operational needs.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Developed and updated tracking spreadsheets using [Program].
Operations
Who Cares Cleaning
Tweed Heads, NSW
01.2016 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
Administration Assistant / Supervisor
Assetlink Services, AMP Capital
11.2017 - 04.2021
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Customer Service Representative
SERCO Asia Pacific
03.2015 - 10.2017
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
Supervisor
Target
06.2011 - 02.2015
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Team Member
Kmart
Tweed Heads, NSW
03.2007 - 01.2011
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Business - Marketing
Griffith University
Gold Coast, QLD 03.2021 - 01.2023
Skills
Business Operations
MS Office Suite
Type speed 65 wpm
Python and R Programing
Spreadsheets
SQL
Tableau and Power BI
Management information systems
SEO
Digital Marketing
Project Management
CRM
Logistical operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
University of Pennsylvania Programing with Python and Java
01-2023
Google Data Analytics Certificate
12-2022
Google Crash Course in Python
12-2022
Operations Analyst
Direct Protection Security
06.2021 - Current
Bachelor of Business - Marketing
Griffith University
03.2021 - 01.2023
Administration Assistant / Supervisor
Assetlink Services, AMP Capital
11.2017 - 04.2021
Operations
Who Cares Cleaning
01.2016 - Current
Customer Service Representative
SERCO Asia Pacific
03.2015 - 10.2017
Supervisor
Target
06.2011 - 02.2015
Team Member
Kmart
03.2007 - 01.2011
Certification
Google Data Analytics Certificate