Kyle Lee
Five Dock,NSW
Summary
Highly motivated and positive individual with great organizational and communication skills with focus on details. Omitted to delivering superior customer service to ensure the highest level of satisfaction.
Keen on creating value and bring the most benefit to the team. Flexible in working in all kind of work conditions.
Overview
3
3
years of professional experience
Work History
Bar Man
Kowloon Cafe
05.2024 - 12.2024
- Prepare and serve a variety of Hong Kong Style beverages.
- Maintain a clean and organized bar area, ensuring compliance with health and safety standards.
- Provide exceptional customer service, engaging with guests and recommending drinks to enhance their experience.
- Manage inventory, restock bar supplies, and monitor beverage levels.
- Handle cash and card transactions accurately using the POS system.
- Collaborate with the kitchen and waitstaff to ensure smooth operations.
Retail Assistant
Red Dollar
09.2023 - 11.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organise products in a tidy manner that attract customers' attention
Business Development Assistant
Assure Company Limited
11.2022 - 02.2023
- Engaged with customers to build business relationships.
- Enhanced customer experience using all omnichannel offerings.
- Maintained client information and accounts in company databases.
- Discover new businesses opportunities for expansion of the company
- Experience on retailing and large Food Expo
Business Analyst Intern
Aspenswood Capital
12.2021 - 02.2022
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Worked with IT team members on systems automation and advancement initiatives.
- Analyzed market, technology and industry to keep current on trends.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
Education
Bachelor of Commerce - International Business And Behavioural Economics
University of New South Wales
Sydney, NSW11.2025
Foundation of Commerce - Economics, Accounting, Business Law
UNSW College
Sydney, NSW10.2022
Skills
- Excellent verbal and written communication
- Inventory management
- Team Collaboration
- Customer Service and Assistance
- Customer Relationship Management
- Creative Product marketing
Personal
Place of Birth: Hong Kong, China
Nationality: Chinese
Visa Status: Permanent Resident
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Bar Man
Kowloon Cafe
05.2024 - 12.2024
Retail Assistant
Red Dollar
09.2023 - 11.2023
Business Development Assistant
Assure Company Limited
11.2022 - 02.2023
Business Analyst Intern
Aspenswood Capital
12.2021 - 02.2022
Bachelor of Commerce - International Business And Behavioural Economics
University of New South Wales
Foundation of Commerce - Economics, Accounting, Business Law
UNSW College
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