Kyle Lloyd
Sydney,NSW
Summary
Proven leader in property management with a track record of enhancing tenant satisfaction and retention by 20% at First National Daystar. Skilled in cost-reduction, achieving a decrease in emergency repair costs, and excelling in customer service. Great communication with trades and relationships with tradesmen to get the best outcome for the job, Demonstrates strong computer skills and a commitment to continuous learning and improvement.
Overview
10
10
years of professional experience
Work History
Property Manager
First National Daystar
Revesby, NSW
04.2016 - Current
- As a property manager, I am required to manage major clientele as well as assist a team of newer employees.
- Developed and maintained effective relationships with contractors, vendors, property owners, tenants, and investors. Supervised a team of maintenance personnel and administrative staff, coordinated maintenance tasks, and conducted routine property inspections.
- Successfully optimized property management processes, reduced emergency repair costs by 40% by implementing preventative measures, and achieved an increase in tenant and landlord satisfaction and retention. Streamlined vendor relationships and negotiated service contracts that resulted in cost savings and enhanced service delivery.
- Conducted routine property inspections, prepared comprehensive reports, and communicated findings to landlords to facilitate informed decision-making.
- Implemented and monitored rent reviews, market research, and property advertising strategies to maximize owner returns and tenant satisfaction. Resulting in increases of sometimes upwards of 20% ROI over the last 2-year period.
- Negotiated and managed service contracts, driving cost efficiencies and enhancing service delivery.
- Required to maintain properties, including managing up to 300 units in a single building.
- Needed to ensure all maintenance activities were completed efficiently and within budget constraints.
- Implemented a maintenance program, adhered to strict timelines, and coordinated with trades and contractors.
- Achieved an overall reduction in maintenance-related issues and ensured timely completion of all maintenance tasks, leading to improved property condition and tenant satisfaction.
Commercial Fitout
CFSSydney
Sydney, NSW
06.2016 - 08.2018
- Faced with a high-volume production schedule and tight deadlines in a dynamic work environment.
- Responsible for managing time effectively to meet all deadlines, handling material logistics, and adapting to evolving tasks.
- Demonstrated self-motivation and a strong sense of personal responsibility by independently managing tasks and prioritizing deadlines.
- Efficiently loaded, unloaded, and moved materials to and from storage and production areas, ensuring smooth operations.
- Quickly learned and adapted to new procedures and technologies as required.
- Collaborated effectively with team members, providing support and guidance to enhance overall team performance.
- Consistently completed all tasks within deadlines, contributed to a well-organized and productive work environment, and supported continuous improvement and learning.
Sales Associate
Big W
Bankstown, NSW
05.2014 - 06.2016
- Tasked with driving sales and enhancing customer service in a competitive retail environment.
- Needed to meet sales goals, provide excellent customer service, and maintain store appearance.
- Greeted customers, answered product inquiries, and made recommendations based on customer needs. Upsold products, maintained store organization, and handled transactions.
- Exceeded sales targets, improved store appearance, and ensured high levels of customer satisfaction. Successfully resolved customer issues, contributing to a positive shopping experience and customer loyalty.
Education
High School Diploma -
Picnic Point High School
Picnic PointClass 2 Sales And Leasing - Real Estate
BLI Education
SydneySkills
- Effective Time Management
- Trade communication
- Ability to Work in a Team or individually
- Fast Learner and love to learn new things
- Computer Skills
- Planning and scheduling
- Leadership and supervision
- Cost-reduction methods
- Customer service
Timeline
Commercial Fitout
CFSSydney
06.2016 - 08.2018
Property Manager
First National Daystar
04.2016 - Current
Sales Associate
Big W
05.2014 - 06.2016
High School Diploma -
Picnic Point High School
Class 2 Sales And Leasing - Real Estate
BLI Education
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