Kyle Maney
Armadale,WA
Summary
High-energy Retail Manager bringing extensive experience in supermarket setting. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Territory Manager
Mondelez International
02.2024 - 07.2024
- Managed over 60 customers within Metro South territory.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Increased site specific sales in confectionery category through optimisation of shelf presentation and product placement.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
Store Support Manager
Coles Group
06.2022 - 03.2023
- Oversaw budgeting activities within assigned areas of responsibility, adhering closely to financial targets set by upper management.
- Participated in regional meetings and conferences to stay updated on industry developments, applying new insights to improve store performance.
- Optimized inventory management, resulting in decreased excess stock and improved product availability for customers.
- Ensured compliance with local regulations related to health and safety measures instore.
- Reduced employee turnover by fostering a positive work environment and promoting team collaboration.
Online Manager & Online Group Lead
Woolworths Limited
06.2022 - 03.2023
- Trained junior staff members in best practices for online management, fostering professional growth within the team.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Coached groups other Online Managers in new initiatives to support whole group metric growth.
Fresh Combined Manager
Woolworths Limited
10.2021 - 06.2022
- Lead a department taking over $300k/wk in sales.
- Developed my team during a major full store renewal, including implementation of several new initiatives and POC’s including one of the first WA installations of Digital Ticketing.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Online Manager & Online Group Lead
Woolworths Limited
02.2020 - 10.2021
- During this time I was responsible for both setting up and maintaining a brand new Homeshop Department at an existing site.
- Increased sales from approximately $70k/wk to consistently over $200k/wk in less than 6 months.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, and peers to keep everyone on same page and working toward established business goals.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Team Member
Woolworths Limited
10.2015 - 02.2020
- Responsible for living or purpose and bringing a little good to our customers
- Managed opening and closing the storefront as well as managing register results, tender declarations, and ensuring security items are sufficiently secure after hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
WACE Certificate -
Lumen Christi College
11.2016
Certificate III - Engineering Technology
South Metropolitan TAFE
Thornlie, WA11.2016
Skills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Goals and performance management
- Customer Service
- Store operations
- Inventory Management
- Store Merchandising
- Recruitment and hiring
- Team Development
- Maximizing profitability
- Outstanding communication skills
References
- Miguel Pardos, Store Manager, Coles Group, 0414 434 102
- Nicole Biesly, Store Manager, Woolworths Limited, 0439 925 078
Timeline
Territory Manager
Mondelez International
02.2024 - 07.2024
Store Support Manager
Coles Group
06.2022 - 03.2023
Online Manager & Online Group Lead
Woolworths Limited
06.2022 - 03.2023
Fresh Combined Manager
Woolworths Limited
10.2021 - 06.2022
Online Manager & Online Group Lead
Woolworths Limited
02.2020 - 10.2021
Team Member
Woolworths Limited
10.2015 - 02.2020
WACE Certificate -
Lumen Christi College
Certificate III - Engineering Technology
South Metropolitan TAFE
Similar Profiles
Trevor OlsonTrevor Olson
Merchandiser / Order Writer at Mondelez InternationalMerchandiser / Order Writer at Mondelez International
Sheila SavoySheila Savoy
Logistics Coordinator/Customer Service at Mondelez InternationalLogistics Coordinator/Customer Service at Mondelez International
Liliya BorisovaLiliya Borisova
Country Category Planning Lead at Mondelez InternationalCountry Category Planning Lead at Mondelez International