Kyle Marambio
BERWICK
Summary
Skilled in training and mentoring other colleagues to improve communication and problem-solving skills, leading to enhanced workflow efficiency and exceptional service standards, also experienced working in a chaotic fast paced environment.
Exercise and Sports Science graduate (completing 2026) with a Diploma of Health Science and a strong understanding of human movement, performance, and recovery. Committed to helping clients achieve their health and fitness goals through practical, evidence-based exercise. Holds current First Aid, CPR, and Working with Children Check. Confident working across fitness, sport, rehabilitation, and youth settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Supervisor
Coles Supermarket
Berwick, VIC
08.2022 - Current
- Supervised daily operations to ensure exceptional customer service standards were consistently met.
- Trained and mentored team members on effective communication and problem-solving techniques.
- Implemented process improvements that enhanced workflow efficiency in customer service areas.
- Resolved escalated customer inquiries and complaints, ensuring satisfactory outcomes and maintained loyalty.
Education
Bachelor of Exercise And Sports Science - Sport Science
Swinburne University of Technology
Melbourne, VIC11-2026
Diploma Of Health Science - Health Sciences
Swinburne University of Technology
Melbourne, VIC10-2023
Skills
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Exercise prescription and program design
- Fitness testing and physiological assessment (VO2 max, strength, body composition)
- Biomechanics and movement analysis
- Anatomy, physiology, and kinesiology knowledge
Certification
- First Aid (HLTAID011) — [2026, 2029]
- CPR (HLTAID009) — [2026, 2027]
- Working with Children Check (VIC WWCC) — Valid until [2031]
Timeline
Customer Service Supervisor
Coles Supermarket
08.2022 - Current
Bachelor of Exercise And Sports Science - Sport Science
Swinburne University of Technology
Diploma Of Health Science - Health Sciences
Swinburne University of Technology