Overview
Work History
Education
Skills
Timeline
OperationsManager

Kyle McKinnar

Holloways Beach,QLD

Overview

6
6
years of professional experience

Work History

Operations Manager

GBR Dream Drives
08.2022 - Current
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Liaised with clientele regarding costs, leasing agreements, on-going service & sales support.
  • Maintained cleanliness of fleet & workspace to high standard.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Trade Assistant

Jetest PTY LTD
09.2022 - 07.2023
  • Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Answered client calls promptly and detailed conversation and correspondence in filing system for manager to review.

Disability Support Worker/Team Leader Manager

Kirinari Community Services
06.2020 - 07.2022
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Facilitated meetings to communicate team performance goals and results.

Apprentice Carpenter

Premier Building & Construction
07.2017 - 04.2020
  • Assisted with movement of materials and equipment to job sites.
  • Observed all OSHA and corporate safety regulations and procedures.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Gained valuable education in residential and commercial building codes.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Interpreted blueprints and instructions to meet exact construction specifications.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Operated forklifts and other heavy equipment.

Education

High School Diploma -

Redlynch State College
Redlynch, QLD
2012

Skills

  • Complex Problem-Solving
  • Routine Maintenance
  • Daily Logs
  • Time Management

Timeline

Trade Assistant

Jetest PTY LTD
09.2022 - 07.2023

Operations Manager

GBR Dream Drives
08.2022 - Current

Disability Support Worker/Team Leader Manager

Kirinari Community Services
06.2020 - 07.2022

Apprentice Carpenter

Premier Building & Construction
07.2017 - 04.2020

High School Diploma -

Redlynch State College
Kyle McKinnar