Kyle Quain
Sunshine Coast,QLD
Summary
Adept Bike Mechanic, formerly self-employed, excelling in advanced brake adjustments and exceptional customer service. Demonstrated expertise in efficiently overhauling drivetrains and tuning gears, coupled with a proven track record of enhancing customer satisfaction through expert technical advice and friendly service. Mastered project management and analytical thinking, ensuring high-quality bicycle maintenance and repair solutions. Skilled Bike Mechanic with comprehensive experience in bicycle repair and maintenance. Strengths include complex problem-solving, ability to work under pressure, and hands-on mechanical knowledge. Known for improving workshop efficiency and customer satisfaction in previous roles. Brings passion for cycling culture and commitment to sustainable transportation solutions.
Overview
3
3
years of professional experience
Work History
Bike Mechanic
Self inployed
Peregian Springs, Queensland
05.2022 - Current
- Received customer inquiries related to bicycle repair services over the phone or in person.
- Conducted routine services and safety checks in addition to cleaning, degreasing and lubricating bicycles.
- Assembled new bicycles from parts in accordance with manufacturer's specifications.
- Worked closely with customers to address questions and inquiries.
- Diagnosed mechanical issues through visual inspection of the bicycle.
- Provided technical advice to customers regarding bike repairs and maintenance.
- Trained junior mechanics in basic bicycle repair techniques.
- Adjusted speed and gear mechanisms to optimal settings.
- Tested newly assembled bikes for proper operation before delivering them to customers.
- Performed routine maintenance on bicycles such as cleaning, tuning, replacing cables and brake pads.
- Researched current trends in cycling technology to stay up-to-date with industry changes.
- Maintained a clean work environment by following safety protocols while repairing bikes.
- Inspected bikes for wear and tear, identified problems and replaced worn parts.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Coolum State High School
Coolum Beach, QLD11-2028
Skills
- Advanced brake adjustment
- Efficient bottom bracket service
- Skilled time management
- Skilled accessory installation
- Efficient drivetrain overhaul
- Expert tool usage
- Efficient safety inspection
- Proficient cable routing
- Experienced hydraulic systems
- Experienced bike cleaning
- Advanced chain repair
- Expert gear tuning
- Proficient customer service
- Skilled tire installation
- Stamina endurance
- Budget management
- Attention to detail
- Project management
- Time estimation
- Time tracking
- Analytical thinking
Languages
English
Professional
Timeline
Bike Mechanic
Self inployed
05.2022 - Current
Coolum State High School
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