Kyle Schwarze
Johnston,NT
Summary
Dynamic and results-oriented professional with extensive experience in training and supervisory roles at Menzies Aviation. Excelled in enhancing team productivity and engagement through innovative training programs and effective communication. Proven ability in organizational skills and adaptability, achieving significant improvements in operational efficiency. Demonstrated expertise in industry compliance and safety standards, fostering a culture of continuous learning and excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ramp Airline Service Trainer and Supervisor
Menzies Aviation
09.2021 - Current
- Monitored participant knowledge before and after training events to help determine additional follow-up activities required to close knowledge gaps or improve results.
- Worked with management to identify skills and knowledge required for success.
- Collaborated with management to identify skill gaps and develop tailored training programs that addressed these concerns.
- Implemented innovative learning strategies that increased participant engagement during service training sessions.
- Streamlined onboarding processes for new hires, ensuring a seamless transition into their roles within the company.
- Developed comprehensive training materials to support staff in understanding company policies and procedures.
- Evaluated employee performance during training sessions, offering constructive feedback to aid in skill development.
- Ensured compliance with industry standards by staying up-to-date on relevant regulations and incorporating updates into existing training materials accordingly.
- Served as a mentor to junior employees, providing guidance and support in their professional development.
- Assisted in recruitment efforts, identifying candidates who demonstrated exceptional potential as future Service Trainers within the company.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Provide leadership, direction and operational support to all staff involved in the delivery of ground handling services, to ensure effective daily operational performance whilst adhering to all safety, security and customer requirements.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Collected, arranged, and input information into database system.
- Maintenance of training files/matrix to ensure business compliance (hard and soft copies) is of a high standard.
- Ensuring Menzies Aviation complies with Regulative Authorities.
- Completing additional duties/projects as requested by Ramp Duty Manager (RDM) /Ramp Manager or delegated representative.
- Ensuring consistent clear line of communication between staff, Supervisors, Trainers as well as Ramp Management Team.
- Providing diligent escalation of any incidents/workplace concerns or complaints via operational hierarchy.
- Complete internal and external inspections to ensure compliance within the business unit is met to a consistently high level.
Advanced Airline Service Agent
Swissport
07.2019 - 09.2021
- Collaborated with airline staff to facilitate smooth flight operations and on-time departures.
- Streamlined baggage handling procedures for increased efficiency and reduced wait times.
- Conducted thorough pre-flight checks to ensure passenger safety and compliance with regulations.
- Facilitated interdepartmental communication within the airport environment for efficient resolution of operational issues.
- Contributed to the achievement of high on-time performance rates by diligently adhering to airline procedures.
- Participated in regular training sessions to stay updated on industry standards, regulatory changes, and company policies.
- Following and understanding structured plans of passenger baggage placement when loading an aircraft for departure.
- Performing daily Ground Service Equipment checks to make sure they can perform their duties throughout the day without fault.
- Marshalling aircraft onto airport parking bays, positioning all ground support equipment (GSE) and guiding/marshalling passengers into the terminal.
Aquaculture Technician
Darwin Aquaculture Centre
02.2019 - 07.2019
- Managed equipment maintenance schedules for reduced downtime and increased productivity at the facility.
- Enhanced fish growth by optimizing water quality parameters and maintaining a conducive environment.
- Implemented energy-saving measures within the facility that led to cost reductions without compromising operational efficiency or product quality.
- Increased production efficiency by developing standard operating procedures for daily operations and staff training.
- Maintained accurate records of culture data, including growth rates, feed consumption, and mortality rates for informed decisionmaking.
- Assisted in the design of recirculating aquaculture systems to minimize environmental impact while maximizing production capacity.
- Collaborated with researchers on aquaculture studies, contributing to advancements in the field.
- Monitored aquatic species behavior to identify potential issues and implement corrective actions for better overall health.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Foreman
Paspaley Pearling Company
01.2016 - 07.2019
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Inspected completed work to verify quality standards and compliance with criteria.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
- Enhanced team productivity by coordinating daily tasks and optimizing workflows.
- Daily responsibilities included care and protection of people, pearl shells & company assets/equipment whilst located on pearling boats.
- Providing onsite training to new and existing employees on how to safely harvest pearls without damaging the oyster itself, allowing new regeneration of pearl to occur.
- Maintain condition of company vessel at a high standard which includes clean the vessel, topping up supplies and ensure safety equipment is in good condition and available for use.
Education
Taminmin College
Humpty Doo, NTSkills
Coaching and training
Learning Management Systems
Teamwork and Collaboration
Problem-Solving
Time Management
Multitasking
Customer Assistance
Time management abilities
Analytical Thinking
Leadership Development
Data Entry
Active Listening
Effective Communication
Adaptability and Flexibility
Decision-Making
Written Communication
Certification
- Current Aviation Security Identification Card (ASIC)
- Current Authority to Drive Airside (ADA) Licence Category III
- Aeronautical Radio Operator Certificate (AROC)
- Current Northern Territory drivers’ licence
- Rescue Divers Licence
- Certificate I in Maritime Operations
Timeline
Ramp Airline Service Trainer and Supervisor
Menzies Aviation
09.2021 - Current
Advanced Airline Service Agent
Swissport
07.2019 - 09.2021
Aquaculture Technician
Darwin Aquaculture Centre
02.2019 - 07.2019
Foreman
Paspaley Pearling Company
01.2016 - 07.2019
Taminmin College
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