Kyle Simonovski
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Department Manager
Kmart
01.2022 - 03.2024
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Duty Manager
Hoyts Cinemas
01.2017 - 01.2022
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
Education
High School Diploma -
Figtree High School
Figtree, NSW11.2016
Skills
- Workflow Coordination
- Staff Management
- Customer Service
- Team Supervision
- Workforce Planning
- Coaching and Mentoring
- Product restocking
- Problem-solving abilities
Certification
Location Manager Hoyts
Joshua Panayiotou
0412 041 695
Operations Manager Kmart
Jayden Gray
0401 520 458
State P&C Kmart
Peter Phillips
0400 956 306
Timeline
Department Manager
Kmart
01.2022 - 03.2024
Duty Manager
Hoyts Cinemas
01.2017 - 01.2022
High School Diploma -
Figtree High School
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