Kyle Voois
Labrador,Queensland
Summary
My name is Kyle Voois, I'm currently looking for a job where I can have my skills and expertise shine. With 8 years of experience in the retail & customer service industry, while working for multiple extremely successful businesses, I have developed many important skills that would greatly benefit your team.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Shaver Shop
10.2022 - 03.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Daily invoicing of incoming stock.
- Managed regular incoming calls from customers and brand representatives.
Sales Assistant
Shaver Shop
03.2021 - 10.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store systems for merchandise at other sites.
Stock Controller
Chemist Warehouse
03.2020 - 12.2020
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-today shipping and receiving overseeing more than 300 packages per day.
Retail Pharmacy Assistant
Chemist Warehouse
02.2017 - 03.2020
Retail Pharmacy Assistant
Chemist Warehouse
09.2016 - 02.2017
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Educated customers on promotions to enhance sales.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Optimized store displays and appearance via strategic merchandising.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
- Opening and closing stores as well as floating tills.
Customer Service
McDonald's
03.2016 - 09.2016
- Provided primary customer support to internal and external customers in a fast paced environment.
- Increased sales by offering advice on purchases and promoting additional products.
Education
No Degree -
Pioneer State High School
Andergrove, QLDNo Degree -
St. Patrick's College
Mackay, QLD11.2016
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Merchandising
- Point of sale knowledge
- Excellent computer knowledge
- Heavy lifting
Interests
- Building Computers
- Listening/playing music
- Singing
- Learning about all new technologies
References
Lynley McCaroll - Shaver Shop Helenvale Store Manager - 0404 833 463
Christine Beaton - Previous Store Manager of Shaver Shop Harbour Town - 0422 825 814
Carla Laws- Previous Store Manager of Shaver Shop Harbour Town - 0406 525 481
Timeline
Assistant Store Manager
Shaver Shop
10.2022 - 03.2024
Sales Assistant
Shaver Shop
03.2021 - 10.2022
Stock Controller
Chemist Warehouse
03.2020 - 12.2020
Retail Pharmacy Assistant
Chemist Warehouse
02.2017 - 03.2020
Retail Pharmacy Assistant
Chemist Warehouse
09.2016 - 02.2017
Customer Service
McDonald's
03.2016 - 09.2016
No Degree -
Pioneer State High School
No Degree -
St. Patrick's College
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