Kylee Crowle
Newport,NSW
Summary
Highly efficient Franchise and Compliance Coordinator with expertise in internal auditing and data analysis. Hardworking and team-oriented professional assesses and develops systems for regulatory compliance.
Overview
4
4
years of professional experience
Work History
Franchise and Compliance Coordinator
Collective Wellness Group
01.2022 - Current
- Compiled internal information for compliance audit by reviewing company policy documentation, non-compliance reports and investigations into questionable conduct.
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Implemented company compliance programs by researching changes in legislation, maintaining company policy documentation and educating personnel on compliance policies.
- Promoted compliance by advising management on needed or prohibited actions to comport with government regulations.
- Built relationships with franchisees and community to establish long-term business growth.
- Helped franchisees navigate transactions, complete paperwork and finalize sales or purchases.
- Managed the club resale process and optimized it to enhance risk management and ensure comprehensive coverage.
Regional Head Coach
Orangetheory Fitness
09.2019 - 12.2021
- Visited sites periodically to view service levels and adherence to global service standards.
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Science - Business Management
Southeastern University
Lakeland, Florida, USA05.2020
Skills
- Controls Tests
- Corporate Social Responsibility
- Process and Procedure Compliance
- Critical Thinking
- Daily Audits
- Regulation and Compliance
- Creating Workflows
- Quality Assurance and Control
Timeline
Franchise and Compliance Coordinator
Collective Wellness Group
01.2022 - Current
Regional Head Coach
Orangetheory Fitness
09.2019 - 12.2021
Bachelor of Science - Business Management
Southeastern University
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