Overview
Work History
Education
Skills
OTHER
Timeline
Generic

Kylen Joyce

Glass House Mountains,Queensland

Overview

6
6
years of professional experience

Work History

Crew Member

McDonald’s
Glass House Mountains, QLD
08.2024 - Current
  • Maintained cleanliness in dining and kitchen areas throughout shifts.
  • Collaborated with team members to manage high-volume service demands.
  • Served food quickly for positive guest experiences.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Swimming Teacher

Splash’s Learn to Swim
Clyde North, VIC
04.2022 - 12.2023
  • Instructed swimming techniques to diverse age groups in structured lessons.
  • Monitored student progress and provided constructive feedback for improvement.
  • Monitored student progress, providing feedback and guidance as needed.
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.

Umpire

Casey Indoor Sports
Cranbourne West, VIC
01.2022 - 12.2023
  • Officiated matches following volleyball rules and regulations.
  • Managed game flow, ensuring fair play and sportsmanship among players.
  • Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
  • Fostered sportsmanship among players to minimize in-game conflict.
  • Collaborated with other umpires during tournaments to ensure accuracy of calls.

Waitress

The Amazing Grace
Cranbourne, VIC
01.2022 - 12.2022
  • Managed food and beverage orders efficiently during peak service hours.
  • Maintained cleanliness and organization of tables and service areas throughout shifts.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Handled cash transactions accurately, processing payments with various methods.
  • Took orders for food and drinks and delivered them to guests.

Retail Assistant

Kmart
Fountain Gate, VIC
11.2019 - 04.2022
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance customer experience.
  • Trained new staff on store procedures and customer service standards.
  • Maintained cleanliness and orderliness of sales floor and stockroom.
  • Answered phones promptly and directed calls appropriately.

Education

Cert I - Health Support Services

HIVE
Cranbourne, VIC
12.2022

Cert I - Early Childhood Education

Chisholm
Berwick, VIC
12.2020

Some College (No Degree) -

Cranbourne East Secondary
Cranbourne East, VIC

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Service efficiency
  • Reliability and punctuality
  • Cash handling

OTHER

  • Working With Children Check
  • P2 License and Own Car
  • Experience working overnight and early mornings
  • Available 7 days a week

Timeline

Crew Member

McDonald’s
08.2024 - Current

Swimming Teacher

Splash’s Learn to Swim
04.2022 - 12.2023

Umpire

Casey Indoor Sports
01.2022 - 12.2023

Waitress

The Amazing Grace
01.2022 - 12.2022

Retail Assistant

Kmart
11.2019 - 04.2022

Cert I - Health Support Services

HIVE

Cert I - Early Childhood Education

Chisholm

Some College (No Degree) -

Cranbourne East Secondary
Kylen Joyce