Kyle Yoshi Uchida
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact client satisfaction. Dedicated to applying training, monitoring and morale-building with abilities to enhance employee engagement and boost performance. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waiter-Staff Manager-Chef
Shou Japanese Kitchen
10.2014 - Current
- Two years' experience in waiting, meeting customers' needs and helping with service with a professional approach.
- One year as a staff manager assigning staff rosters and roles within the workplace and leading the other service staff with confidence.
- 5 years as a professional chef, cooking and preparing food to a high standard.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Trained new waitstaff, sharing best practices and improving overall team performance.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
Domestic Cleaning
Veolia Environmental
06.2022 - 12.2023
- One and a half years' experience working on an industrial power plant.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Utilized eco-friendly cleaning products to promote a safe and healthy home environment for clients.
- Instilled extra precautions to preserve a safe work environment on an industrial power plant.
- Excellent at maintaining a clean and tidy workspace which included washing, mopping and dusting.
- Improved client satisfaction by providing thorough and detail-oriented cleaning services.
- Streamlined cleaning processes with efficient use of supplies and equipment, reducing overall costs.
- Complied with safety guidelines while using various cleaning chemicals and tools efficiently minimizing risk exposure both towards self and property inhabitants.
Education
Certificate II - Sport And Recreation
Mirrabooka SHS
09.2015
High School Diploma -
Mirrabooka SHS
09.2015
Skills
- Excellent job efficiency and time management
- Friendly and can provide satisfying customer service
- Well organized and clean nature
- High-Volume Dining
- Order Management
- Tableside Service
Certification
Driving, C-Class Manual.
Yu-Gi-Oh Judge/Player
- Run and manage events with 40+ participants.
- Answering calls and resolve issues which adhere to rulings or policy.
- Represents the state in international events.
Languages
Japanese
Native or Bilingual
Timeline
Domestic Cleaning
Veolia Environmental
06.2022 - 12.2023
Waiter-Staff Manager-Chef
Shou Japanese Kitchen
10.2014 - Current
Certificate II - Sport And Recreation
Mirrabooka SHS
High School Diploma -
Mirrabooka SHS
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