Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kylie Gard

Frankston

Summary

Dynamic professional with a strong work ethic and proven leadership skills, previously at Kathmandu. Adept at optimizing production processes and enhancing customer experiences. Certified in forklift and crane operation, with a focus on safety compliance. Recognized for exceeding sales goals and fostering teamwork to achieve outstanding results.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Machine Operator

Bluescope Steel
11.2023 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Collaborated with team members to optimize production processes and improve overall performance.

Retail Store Manager

Kathmandu
09.2011 - 02.2019
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.

Public House Manager

The Rob Roy
03.2001 - 10.2010
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Handled customer complaints professionally, resolving issues promptly and effectively.

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Teamwork and collaboration
  • Safety compliance
  • Forklift certification and pallet jack operation
  • Bridge and Gantry crane certification
  • ASIST training = Applied suicide intervention skills training
  • Multitasking and organization
  • Time management

Certification

Diploma of community services

ASIST training

Bridge and Gantry crane certified

Forklift certified

CBA - Certified Balloon artist

Victorian drivers license holder

Timeline

Machine Operator

Bluescope Steel
11.2023 - Current

Retail Store Manager

Kathmandu
09.2011 - 02.2019

Public House Manager

The Rob Roy
03.2001 - 10.2010

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Kylie Gard