Kylie Abrook
Surry Hills,NSW
Summary
Seeking a challenging and a rewarding position where I can leverage my abilities to contribute positively to organisational objectives. Eager to apply my skills to drive innovation, efficiency and growth, while fostering a collaborative work environment. Committed to continuous learning and development to enhance capabilities and make meaningful contributions to team and company success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Receptionist
Mabelle Wellbeing Centre
04.2009 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Property Manager
Amsure/Crown Square Management Realty
06.2007 - 03.2009
- Handled tenant complaints promptly and appropriately, calling in repair services when needed.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff, landlords and tenants.
- Lodging bonds, appointment scheduling, processing payments, periodic inspections, updating advertisements, showing properties.
Property Manager/Receptionist
Carrington Partners Real Estate
11.2003 - 11.2006
Casino Services Host
Star City Casino
02.2001 - 10.2003
Food & Beverage Attendant
Star City Casino- Prymonts Restaurant
02.2000 - 02.2001
Retail Sales Supervisor
David Jones
01.1996 - 05.1999
Housekeeping and Food & Beverage Attendant
Sheraton On The Park
12.1993 - 05.1996
Assistant Store Manager
Portmans- Womens Fashion
05.1994 - 04.1996
Education
High School Certificate -
Sir Joseph Banks High School
Revesby, NSWAssociate Diploma - Hospitality & Catering Management
Ryde Secondary College
Ryde, NSWAdvanced Certificate - Hospitality & Tourism Supervision
Ryde Secondary College
Ryde, NSWSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Office Administration
- Document Management
- Staff Management
- Meeting Coordination
- Attention to Detail
- Problem-Solving
- Punctual and Reliable
Certification
RSA & RSG
Timeline
Receptionist
Mabelle Wellbeing Centre
04.2009 - 03.2024
Property Manager
Amsure/Crown Square Management Realty
06.2007 - 03.2009
Property Manager/Receptionist
Carrington Partners Real Estate
11.2003 - 11.2006
Casino Services Host
Star City Casino
02.2001 - 10.2003
Food & Beverage Attendant
Star City Casino- Prymonts Restaurant
02.2000 - 02.2001
Retail Sales Supervisor
David Jones
01.1996 - 05.1999
Assistant Store Manager
Portmans- Womens Fashion
05.1994 - 04.1996
Housekeeping and Food & Beverage Attendant
Sheraton On The Park
12.1993 - 05.1996
High School Certificate -
Sir Joseph Banks High School
Associate Diploma - Hospitality & Catering Management
Ryde Secondary College
Advanced Certificate - Hospitality & Tourism Supervision
Ryde Secondary College
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