Kylie Barlow
Matraville,Australia
Summary
Professional business and administration coordinator with more than 15 years work experience. Hardworking, reliable, passionate, enthusiastic and fun loving.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administration Officer
Eastern Suburbs Mental Health Service
Sydney
10.2023 - Current
- Ability to perform a wide range of administrative tasks in a demanding workload
- Experience of responding to a range of enquiries and determining the appropriate response in a complex work environment
- High level interpersonal, written and verbal communication skills
- Demonstrated commitment to providing quality service and quality improvement initiatives in workplace practices and procedures
- High level skills in Microsoft Office functions (Word, Excel, PowerPoint, Outlook etc.)
- Customer focused team player and willingness and ability to contribute to the overall performance and improvement of the Service’s administrative support
- Use of eMR & IPM
Executive Assistant
Ray White Projects
09.2022 - 06.2023
- Diary Management for Sales Agent & general administration support
- Booking Appointments, following up calls and customer servicer support leads on CRM
- Receipting of deposits and monies
- Issuing of Sales advices, vendor & buyer feedback reports
- Exchanges and liaising with solicitors for across both Vendors and Purchasers
- Floor Plans and floor plate amendments
- Marketing and Project Managment
- Customer service experience display suite walk through with potential purchasers
- Follow up calls and prospecting on behalf of agent
- Designing Electronic Direct Mail flyers (EDM's) via Designly or Activepipe
Business Manager
Raine and Horne
04.2022 - 08.2022
- Diary Management and administration support to high performing Sales agent
- Prepare quarterly reports for Dover Heights & Vaucluse through CRM system.
- Prospecting, Direct marketing, sales calls and generating new leads.
- Track and document local sales in the target area.
- Open for inspections during the sales process and on Saturdays as required
- RP Data reports, comparables & liaising with Vendors, buyers and solicitors
- Call backs to internet enquiries qualify.
- Database Management
- Attend Auctions where possible
Administration Officer
NSW Health - The CICADA Centre & Eating Disorder Clinic
04.2019 - 04.2022
- Organisational skills and prioritise a demanding workload in work area with high level accuracy.
- Providing Administrative management including diaries, appointment scheduling , clinical letters and providing full administrative support to Staff Specialist, Psychologist and fellow.
- Ability to coordinate, organise and take minutes of meetings
- Strong customer service skills with a focused and responsive approach to managing enquiries whilst maintaining strict confidentiality
- Demonstrated ability to prioritise tasks and maintain accuracy with attention to detail
- Proficient use of computers and a variety of software applications including Microsoft Office, Word, Excel, & PowerPoint
- Experience with OfficeMax, Tollstream, EMR & IPM
- Ability to manage IT systems and delicate jobs as required
- Dealing with high confidential matters that require discretion, sensitivity and empathy, either face to face with patients or via telephone/email
- Liaising with external departments ie: DCJ , Eating Disorder team & CICADA referral services
- Always able to take the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment
- Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as patients and consumers, and those to care for
Sales Coordinator
Southern Cross Austereo - Today FM Radio
07.2018 - 12.2018
- Part time casual - Sales Coordinator (On call during busy periods)
- Supporting the sales team and coordinators during busy periods & staff on leave
- Bookings
- Air checks
- MI's
- RNF's
TV Production Assistant / Coordinator Post Production Coordinator
Eyeworks Australia, Nine Network, Granada Media, Southern Star, Cordell Jigsaw, Seven Network, Carbon Films, Fremantle Media, Fox Studios Australia, Shine Australia
01.2008 - 10.2013
- Organise travel arrangements for Cast, Crew and Production Executives
- Help & assist set up of the production offices for each production ie: ensure locations have the necessary equipment & supplies
- Coordinate, type and distribute Production Schedules & Callsheets
- Assist cast and crew members, running errands & general assisting
- Manage accounts, expenses & Timesheets for crew
- Checking running orders and scripts
- Managing & keeping track of timings during programme schedules
- Arranging schedules, shot lists, logs and other paperwork for post-production
On Air Promotions Scheduler
XYZ Networks
09.2006 - 01.2008
- Scheduling and Management of On Air Promos for Food Network at Lifestyle Food Network
- Ensure promos are done on a daily basis and deadlines are met within the on air department
- Working to tight deadlines and management of Schedules
Reception & Office Assistant
Omnilab Group
01.2006 - 09.2006
- Reception & taking large volume of telephone phone calls
- Coordinate office procedures
- Filing, Faxing & ordering office supplies
- Booking conference calls, edit suites, taxis & couriers
- Greet and assist visitors to the office & editing suites
- Photocopying and printing of documents
- Arranging functions and booking venues
- Organising corporate lunches and events
Administration Assistant
First Choice Holidays & Flights - UK
09.1999 - 04.2006
- Administration Assistant based in French Alps, Mallorca, Canada and Cyprus
- Answer and direct phone calls to all resorts throughout France region
- Managing and liaising with resort management
- Handing customer complaints from all the resorts and reporting feedback to UK head office
- Scheduling meetings and appointments
- Maintain contact lists & filing systems
- Produce & distribution of correspondence ie: memos, letters, faxes and forms
- Assist in the preparation of scheduled reports on a weekly basis
- Order office supplies
- Book travel arrangements (International & Domestic Travel)
- Submit and reconcile expense reports
Education
Year 12 Certificate -
Terrigal High School
Skills
- Organisation Skills
- Communication
- Team work
- Microsoft Office Suite
- High attention to detail
- Experience with Ericsson and other PABX telephone systems
- Gemini & Beacon Reservations Systems
- Sabre
- Amadeus
- Full Drivers License
- Working with Children (WWCC)
Certification
- Three Birds Renovating School
- Three Birds Styling School
- Certificate of Registration - Assistant Agent Course (Real Estate)
- Final Cut Pro Fundamentals Statement of Attainment from the Certificate IV in Screen Metro Screen Paddington
- Travel & Tourism - Certificate IV
Languages
English
References
- Kathryn Hinsley, Clinical Psychologist -0405 173 667
- Alex Geary, past Producer at Nine Network - 0411418076
Email: alexcopywriting@gmail.com
- Linn Taylor, past Production Manager at Nine Network - 0403 119 555
Email: linn.taylor@bigpond.com
- Michelle Orman, Line Producer / Production Manager- 0411 180 353
Email: michelle.orman@optusnet.com.au
- Julia Holdstock, Series Producer Nine Network - 0411 205 618
Email: julestelevision@gmail.com
Hobbies and Interests
- Interior Design
- Styling
- Art and travel
- Hiking
- Gym & beach
- Shopping
Timeline
Administration Officer
Eastern Suburbs Mental Health Service
10.2023 - Current
Executive Assistant
Ray White Projects
09.2022 - 06.2023
Business Manager
Raine and Horne
04.2022 - 08.2022
Administration Officer
NSW Health - The CICADA Centre & Eating Disorder Clinic
04.2019 - 04.2022
Sales Coordinator
Southern Cross Austereo - Today FM Radio
07.2018 - 12.2018
TV Production Assistant / Coordinator Post Production Coordinator
Eyeworks Australia, Nine Network, Granada Media, Southern Star, Cordell Jigsaw, Seven Network, Carbon Films, Fremantle Media, Fox Studios Australia, Shine Australia
01.2008 - 10.2013
On Air Promotions Scheduler
XYZ Networks
09.2006 - 01.2008
Reception & Office Assistant
Omnilab Group
01.2006 - 09.2006
Administration Assistant
First Choice Holidays & Flights - UK
09.1999 - 04.2006
Year 12 Certificate -
Terrigal High School
- Three Birds Renovating School
- Three Birds Styling School
- Certificate of Registration - Assistant Agent Course (Real Estate)
- Final Cut Pro Fundamentals Statement of Attainment from the Certificate IV in Screen Metro Screen Paddington
- Travel & Tourism - Certificate IV
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