Highly skilled Executive Assistant with excellent communication and problem solving talent. Accomplished in developing and maintaining strong relationships with key stakeholders. A team player and motivator with the ability to evaluate operational needs and implement solutions that improve both quality and productivity.
Overview
34
34
years of professional experience
Work History
EA to CEO/Operations Manager
GAP Drinks Pty Limited
03.2015 - Current
Provide support to CEO
Management and co-ordination of all office administration
Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office
Link between Brand Owners in UK/Ireland and France and APAC distributors
Manage complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions
Develop strong relationships with key distributors, ensuring their needs are met consistently and promptly
Facilitated clear communication between distributors and brand owners, ensuring seamless resolution of customer concerns in a timely manner
Managed administrative logistics of events planning, event booking, and event promotions
Maintained confidentiality by handling sensitive information with discretion and professionalism
Oversee monthly demand planning and logistics
Control and maintain the APAC contracts and contact register
Project management of specific tasks and projects as directed
Reconciled XERO expense accounts
Brand Assistant – part time contract role
Mitac Australia (Navman/Magellan)
04.2013 - 12.2013
Oversee management of all Navman/Magellan events
Attend weekly Sales and Marketing meetings & report actions
Expenses management
Raising purchase orders
Co-ordinate POS distribution for both field team and retail
Assist in co-ordination of company bi-annual Sales and Marketing Conference
Maintenance and distribution of retail database
General Office Duties
Reason for Leaving: End of contract and relocated to Karratha
Executive Assistant to Group Program Director & Group Marketing Director
dmg Radio Australia Pty Ltd
07.2005 - 02.2012
Extensive diary management
Expenses management
All travel requirements for Group Program Director & Group Marketing Director (both business & personal)
Providing a clear channel of communication between Group Program Director and corporate management, station & programming executives and staff
Attending Program Director meetings & report action items
Co-ordination of annual Program Director conference in consultation with Group Program Director
Liaising with companies Radio Talent around the country and their managers
Prepare and maintain Marketing Budgets
Prepare ratings analysis for Group Program Director for the 8 radio surveys per year for each market
Liaising with senior executives within the dmg Group, as well as staff at all levels across the company
Diary management and travel arrangements for Assistant Group Program Director
Assisting set up of new Vega/Classic Rock Stations – including launch events, marketing, etc
Reason for Leaving: Position became redundant whilst on maternity leave
Executive Assistant to Managing Director, Australia/New Zealand, VP Sony Computer Entertainment Europe
All travel requirements for Managing Director (both business & personal) and Senior Executives
Liaise with sister companies and senior business partners
Management of Annual Staff Conference, Directors Retreats & Events
Human Resources
PR liaison with journalists and photographers
International guest liaison and management
Member of co-ordination committee for the Sony Foundation Annual True Colours Ball
Member of Anti Piracy Committee
Management of Planning Days with key business partners
Co-ordination of quarterly Retailer Business review meetings
Liaise with Interactive Entertainment Association of Australia (IEAA) executive committee
Review & assess company superannuation fund & health fund in conjunction with Finance Director
Greeting all Managing Director’s clients and senior business associates
Reason for Leaving: Relocated overseas
Executive Assistant to Managing Director & Chief Operating Officer
Dataflow Computer Services
08.1999 - 06.2000
Diary & Expenses Management
All travel arrangements (domestic & international)
Preparation of company board reports
Liaise with senior management & company directors
New Business proposals
Maintaining supplier database
Management of Vendor visits
Advertising, interviewing & recruitment of support staff
Monthly sales reports to Vendors
Human Resources
Management of conferences, company meetings and functions
Secretary of social club
Member of company superannuation fund committee
Managing reception & office assistants
Greeting all MD & COO’s clients, potential clients & senior business associates
Reason for leaving: The company went into receivership
Personal Assistant to General Manager & Publisher – Education Division
Scholastic Australia Pty Ltd
10.1995 - 08.1999
Diary & Expenses Management
Preparation of company business plan
All travel arrangements for Education division
Management of annual sales conference
National Budgets/Management Incentives with General Manager
General Secretarial duties
Maintaining author/illustrator contracts
Culling of all unsolicited manuscripts
Organise VIP Product launches
Reason for leaving: Having worked for Scholastic Australia for approx 8 years (in various roles as per below) I wanted to pursue new challenges outside the Educational Publishing arena
Sales & Marketing Secretary
Scholastic Australia
12.1993 - 10.1995
Accounts Payable Clerk
Scholastic Australia
02.1991 - 12.1993
Education
Higher School Certificate -
Lisarow High School
Skills
Excellent communication
Strong decision-making
Advanced MS office suite
Office management
Meticulous attention to detail
Operational excellence
References
References upon request
Timeline
EA to CEO/Operations Manager
GAP Drinks Pty Limited
03.2015 - Current
Brand Assistant – part time contract role
Mitac Australia (Navman/Magellan)
04.2013 - 12.2013
Executive Assistant to Group Program Director & Group Marketing Director
dmg Radio Australia Pty Ltd
07.2005 - 02.2012
Executive Assistant to Managing Director, Australia/New Zealand, VP Sony Computer Entertainment Europe
Sony Computer Entertainment Australia Pty Ltd
07.2000 - 12.2004
Executive Assistant to Managing Director & Chief Operating Officer
Dataflow Computer Services
08.1999 - 06.2000
Personal Assistant to General Manager & Publisher – Education Division
Scholastic Australia Pty Ltd
10.1995 - 08.1999
Sales & Marketing Secretary
Scholastic Australia
12.1993 - 10.1995
Accounts Payable Clerk
Scholastic Australia
02.1991 - 12.1993
Higher School Certificate -
Lisarow High School
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