Summary
Overview
Work History
Education
Skills
Certification
References
It Proficiencies
Timeline
Generic

Kylie Clark

Alexander Heights,Australia

Summary

Enthusiastic, energetic and dedicated worker with years of professional experience with medical equipment. Attention to detail. High level of confidence in Administration & Sales. Ability to work autonomously and within a team environment. Excellent written and verbal communication skills. Comfortable working under pressure & to time constraints. Confident working with general office computer applications. Excellent verbal and written communication skills. Organised, decisive with strong administrative skills. Possess excellent planning and organisational skills. Ability to make and keep strong relations with stakeholders. Goal-oriented and ability to handle multiple tasks. Enthusiastic, confident with a good sense of responsibilities. Ability to work under pressure.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Store Supervisor/Manager

Country Care Group / KCare Healthcare Solutions
12.2022 - Current
  • Leading a small team of 8 staff
  • Dispatching medical equipment with a sense of urgency
  • Answering high volume of phone calls and emails
  • Scheduling deliveries of medical equipment
  • Invoicing with accuracy
  • Money handling & banking
  • Responding to a high volume of emails internal and external over various email accounts
  • Strong focused customer service
  • Processing high volume of NDIS orders, accessing monies through the PACE system
  • Processing National contracted DVA & GEAT2GO orders
  • Assisting Therapists selecting various equipment for their clients
  • Budget & Reporting KPI’s
  • Data analysis

Administration Assistant & Custom-Made Medical Equipment

Pelican Manufacturing
09.2020 - 12.2022
  • Quoting on custom made orders for medical equipment
  • Working closely with therapists
  • Demonstrating & recommending medical items
  • Data entry
  • Quoting for NDIS & accessing the portal to make claims
  • Responding to emails internal and external
  • All Receptionist duties

Administration Assistant & Product Consultant

Australian Mobility Equipment
09.2019 - 09.2020
  • Scripting light rehab, paediatric and postural seating quotes
  • Raising DSC quotes
  • Onsite trials of light rehab, RAZ commodes & paediatric equipment
  • Demonstrating mobility equipment such as scripted wheelchairs
  • Data entry
  • Light rehab equipment showroom sales
  • Quoting for NDIS & accessing the portal to claim monies
  • Responding to emails internal and external
  • All Receptionist duties

Department of Veterans Affairs & Commercial Administrator

Daily Living Products/Sun Medical
03.2014 - 09.2019
  • Receiving RAP’s/Purchase orders from Aidacare via email & Aidacare Portal
  • Despatching orders for DVA Veterans of medical equipment
  • Working closely with OT’s, PT’s, RN’s & Dr’s
  • Controlling despatch from warehouse (fleet controller)
  • Scheduling
  • Arranging drivers run sheets
  • Invoicing (Accounts Receivable)
  • Using MYOB & Ostendo for Invoicing
  • Budget Reporting
  • Filing and Archiving
  • Arranging Test & Tagging of all DVA medical hire equipment
  • Implementing a DVA Hire System
  • Responding to emails – Internal and External
  • Data Entry
  • Cash handling
  • Customer service
  • End of Day
  • Wide range of knowledge of Medical & Disability equipment
  • Processing & Managing Internet orders
  • Supporting and working closely with Commercial Sales Manager
  • NDIS, logging onto the portal and claiming funds

Office Administrator & Accounts Payable

Coastal Midwest Transport
01.2012 - 03.2014
  • Payroll to Subcontractors
  • Authorise payments to Creditors
  • Authorise and oversee Accounts Payable
  • Company Credit Card payments
  • Answering and transferring phone calls
  • Data Entry
  • Greeting customers, clients and subcontractors
  • General Administrator duties
  • Updating company website
  • Work directly alongside the General Manager
  • Stationary orders for all staff
  • Implement and maintain Purchase Order System
  • Assist with pick up’s and delivery bookings
  • Invoicing and Recharging all East West Freight
  • Responding to emails – Internal and External
  • Reconciliation of Fuel Usage
  • Scanning daily consignment notes

Education

High School Diploma -

Swan View Senior High School
Swan View, WA
11-1993

Skills

  • MS Word
  • MS Excel
  • MS Outlook
  • Freight 2020 CMS Transport
  • MYOB
  • Ostendo
  • QuickBooks
  • Pastel
  • Xero
  • Simpro
  • Business Central
  • Nav Business Centre

Certification

  • National NDIS Workers check
  • National Employment Police Clearance
  • First Aid Certificate
  • Lead to Succeed Workshop

References

Will be available on request

It Proficiencies

  • MS Word
  • MS Excel
  • MS Outlook
  • Freight 2020 CMS Transport
  • MYOB
  • Ostendo
  • QuickBooks
  • Pastel
  • Xero
  • Simpro
  • Business Central
  • Nav Business Centre

Timeline

Store Supervisor/Manager

Country Care Group / KCare Healthcare Solutions
12.2022 - Current

Administration Assistant & Custom-Made Medical Equipment

Pelican Manufacturing
09.2020 - 12.2022

Administration Assistant & Product Consultant

Australian Mobility Equipment
09.2019 - 09.2020

Department of Veterans Affairs & Commercial Administrator

Daily Living Products/Sun Medical
03.2014 - 09.2019

Office Administrator & Accounts Payable

Coastal Midwest Transport
01.2012 - 03.2014

High School Diploma -

Swan View Senior High School
Kylie Clark