KYLIE CLAYTON
Inala,QLD
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Ambitious, career-focused job seeker, anxious to obtain an job position to help launch career while achieving company goals. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I have currently taken some time off working due to needing to support my family. I currently have two little boys left at home one is in prep and one is in daycare so I am looking for an employer that knows how hard it is raising a family on your own and that is willing to allow me to start work from about 9 am on words. If not day work then night shift from about 10pm onwards.
Overview
17
17
years of professional experience
22
22
Certification
Work History
Kitchen Hand
Bundamba Turf Club
IPSWICH, QLD
01.2008 - 01.2011
- Cleaning, food service, filling order, working in fast-paced environment, following OH&S procedures
- Cleaned dishes, pots, pans and utensils.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Disposed of garbage according to health regulations.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Served food during catered events or banquets as requested by supervisors or chefs.
Domestic House Cleaner
SELF EMPOLYED
IPSWICH, QLD
01.2008 - 01.2011
- Cleaning, washing, mopping etc.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Transported trash bags to designated outdoor receptacles for disposal.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Emptied wastebaskets and replaced liners.
- Used natural cleaning products where possible and followed product recommendations to maintain client safety.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
AIN
Riverview Gardens Aged Care
01.2008
- Showering, feeding, dressing, making beds, serving food, cleaning, using hoists etc.
Process Worker
Steggles
01.2006
- Packing, general cleaning duties.
AIN
Kincare
Brisbane, QLD
02.2021 - 06.2023
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Kitchen Hand
Lauriston Aged care
IPSWICH, QLD
01.2016 - 12.2017
- Cooking, food preparation, cleaning, plating food.
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Disposed of garbage according to health regulations.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Transported trash to dumpster, properly disposing of expired food items.
- Received deliveries of food items and stored them properly.
- Followed recipes and customer requests to prepare meals.
- Acquired new skills to support team and further accommodate customer needs.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes accurately while adhering to portion control standards.
Sales Assistant
Lifeline
BOOVAL, QLD
01.2014 - 01.2016
- Cleaning, serving, handing clothes up etc.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Maintained cleanliness of the sales floor area at all times.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and completed cash, check and credit card payments.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Built and maintained relationships with peers and upper management to drive team success.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
Personal Carer
CPL
Brisbane, QLD
01.2007 - 01.2009
- Showering, Feeding, Dressing, assisting in running errands etc.
- Assisted individuals with daily activities such as showering, dressing, grooming, and toileting.
- Provided emotional support to patients during difficult times such as illness or bereavement periods.
- Provided personal care and support to clients with a range of physical and mental health needs.
- Ensured that all equipment used was stored safely when not in use following manufacturer's guidelines.
- Responded quickly and calmly in emergency situations involving medical crises or accidents.
- Provided ongoing compassionate patient care for each client.
- Assisted clients in maintaining an active lifestyle by accompanying them on walks outdoors.
- Cleaned rooms thoroughly between shifts using appropriate cleaning materials and techniques.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
Education
Certificate III in Aged Care -
01.2008
Skills
- Processing Payments
- Complex Problem-Solving
- Returns and Exchanges
- Stock Management
- Inside and Outside Sales
- Cash Handling
- Customer Needs Assessment
- Product Management and Pricing
- Cash Register Operation
- Customer Assistance
- Mobility Assistance
- Palliative Care
- Feeding Assistance
- Dementia Care
- Personal Hygiene Assistance
- Compassionate Care
- Activity Planning
- Care Plan Adherence
- Patient Companionship
- Incident Reporting
- Behavioral Management
- Documentation
- Progress Documentation
- Basic Housekeeping
- Meal Preparation
- Relationship Building
- COVID-19 Safety Policies
- Patient Care
- Behavior Redirection
- Direct Patient Care
- Special Needs Care
- First Aid and Safety
- Compassionate Communication
- Emotional Support
- Strong Ethics
- Time Management
- Problem-Solving
- Care Plan Assessment
- Supportive Companionship
- Patient Management
- Kitchen Organization
- Salad Preparation
- Food Preparation
- Ingredient Preparation
- Surface Cleaning
- Food Quality Standards
- Pantry Restocking
- Food Safety Understanding
- Cooking Techniques
- Positive Attitude
- Portion Control
- Health Code Compliance
- Food Safety Knowledge
- Fire Prevention and Safety
- Punctual and Reliable
- Product Packaging
- Packing Boxes
- Food Safety Regulations
- Warehouse Safety
- Safety Protocols
Certification
- 2023, NDIS YELLOW CARD
- 2023, BLUE CARD
- 2023 Move Safely @ Work - Side lunge / Dancing with
equipment - 2023 Documentation
- 2023 Positive Behaviour Support
- 2023 Incident Management Reporting
- 2023 Bullying and Harassment
- 2023 Diversity and Inclusion
- 2023 Driver Safety
- 2023 Emergency Response
- 2023 End of Life & Advanced Care Planning - HCW
- 2023 Fundamentals of risk management
- 2023 Hazard and Incident Reporting Quiz
- 2023 Identifying and responding to abuse, violence,
neglect and exploitation - 2023 Infection, Prevention, Control and Antimicrobial
Stewardship - 2023 Move Safely @ Work - Squat and split stance to
lunge - 2023 Occupational Violence and Aggression - Field
- 2023 Privacy and the Workplace
- 2023 Recognition and Management of the Deteriorating
Customer - 2023 Responsive Service Delivery
- 2023Code of Conduct, Customer Rights and
Responsibilities and Professional Boundaries - 2024 FIRST AID
- 2024 NDIS Worker Orientation Module
References
Kelly Nottage email : kellynottage77@hotmail.com
Lisa Thomson email : lisathomson465@hotmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
AIN - Kincare
02.2021 - 06.2023
Kitchen Hand - Lauriston Aged care
01.2016 - 12.2017
Sales Assistant - Lifeline
01.2014 - 01.2016
Kitchen Hand - Bundamba Turf Club
01.2008 - 01.2011
Domestic House Cleaner - SELF EMPOLYED
01.2008 - 01.2011
AIN - Riverview Gardens Aged Care
01.2008
Personal Carer - CPL
01.2007 - 01.2009
Process Worker - Steggles
01.2006
Bundamba Tafe - Certificate III in Aged Care,
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