Kylie Dalton
Hawthorn East
Summary
Organised and dependable peer successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, with an absolute can do mindset!
Overview
17
17
years of professional experience
Work History
Residential Support Worker
Sole Trader
03.2022 - Current
- Foster a positive living environment, promoting independence and encouraging socialisation among the community.
- Deliver compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, feeding, and toileting.
- Facilitate activities that promoted social interaction, skill-building, and emotional wellness for clients.
Authorised Officer
Department Of Health
08.2021 - 06.2022
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
Casino Croupier
Star Casino
02.2018 - 07.2021
- Monitored game table for signs of cheating or other criminal activities by observing body language and behaviours of gamblers.
- Explained rules, variations and betting structures of games such as Poker, BlackJack and Baccarat.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
- Won countless awards due to excellent customer service.
International Flight Attendant
Qantas Airways
02.2008 - 02.2018
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Won countless awards due to excellent customer service.
Education
Diploma - Nursing
Holmesglen Institute of TAFE
Moorabbin, VIC05.2024
Year 12 - Secondary Education
Coomoora Secondary College
Springvale South, VIC10-2001
Skills
- Flexible and adaptable
- Excellent time management
- Collaborates easily
- Conflict resolution abilities
- Active listener
- Excellent work ethic
- Documentation skills
- Multicultural sensitivity
- Disability support
Timeline
Residential Support Worker
Sole Trader
03.2022 - Current
Authorised Officer
Department Of Health
08.2021 - 06.2022
Casino Croupier
Star Casino
02.2018 - 07.2021
International Flight Attendant
Qantas Airways
02.2008 - 02.2018
Diploma - Nursing
Holmesglen Institute of TAFE
Year 12 - Secondary Education
Coomoora Secondary College
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