Summary
Overview
Work History
Skills
Timeline
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Kylie Davis

Kylie Davis

Caboolture

Summary

Qualified and experienced Support Worker with a passion to support and empower clients to smash goals and improve Independence while caring for them holistically. Reliable and motivated who is house proud and computer literate with a strong emphasis on health and safety and polices and procedures. Bubbly personality, with good professional boundaries that finds her job rewarding. I am not just here for the pay check 🙂

Overview

15
15
years of professional experience

Work History

Mental Heal Support Worker

ARAFMI Ltd
11.2019 - Current
  • Provided personalized support to clients, enhancing their daily living and social engagement.
  • Assisted in developing individual care plans, ensuring alignment with client needs and preferences.
  • Facilitated communication between clients and healthcare professionals, promoting effective care coordination.
  • Monitored client progress, documenting changes and reporting concerns to appropriate stakeholders.
  • Trained new staff on best practices for client support and safety protocols, fostering a knowledgeable team environment.
  • Advocated for client rights and needs within the community, strengthening access to resources and services.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • General House and Office duties of respite/SILs homes, including a strong detail to note taking and privacy and confidentuality

Administration

Picket's Mechanical Services
11.2018 - 07.2020
  • Administration duties
  • Accounts
  • Invoicing and payroll.

Owner/Operator

Smiley Mascots
08.2015 - 11.2017
  • Created a small company in children's entertainment.
  • Social media advertising and marketing.
  • Networking with small companies to provide a service.
  • Liaising with clients to provide a service and memorable experience for their little ones
  • Accounts, invoicing and payroll.
  • Transportation and assistance of staff.

Disability Support Worker

Endeavor Foundation
03.2011 - 10.2016
  • Assisted Clients in daily personal care, household duties, cooking and transportation.
  • Administered routine medication and attended medical appointments.
  • Acted as a companion and assisted with grocery shopping, outings, banking, bill paying, errands and community engagement.
  • Assisted in and created personal plans for clients.
  • Worked with, family, health care providers, therapists and social workers to ensure all clients needs were met
  • Provided one-on-one support and integrated client into community activities.
  • Completed all paperwork, handovers, reports and medical files as per company policies and procedures.
  • Maintained confidentiality and privacy at all times.
  • Role was both day shift and sleepovers, overseeing any clients needs during non-awake hours.
  • Assisted and empowered clients in finding employment or volunteering work.
  • Ensured I worked with a client centered/personal centered approach at all times.

Support Worker

Spinal Life Australia
01.2011 - 01.2012
  • Supported client with spinal cord damage (quadriplegic) to live an independent live.
  • Carried out personal care, toileting, showering, home duties and pet care for client.
  • Operated manual handling equipment ie hoist.
  • Provided medication routinely.
  • Meal preparation, cooking and feeding of client.
  • Providing companionship - talking, reading, using the computer or accompanying client around his large property.

Skills

  • Cert 4 Mental Health
  • Cert 3 Community Services
  • Real Estate Agent Registration Certificate
  • Cert 2 Warehousing and logistics
  • Open Qld Drivers License
  • Food Safety and hand hygiene certificate
  • NDIS Screening Card
  • Blue Card
  • NDIS Modules

Timeline

Mental Heal Support Worker

ARAFMI Ltd
11.2019 - Current

Administration

Picket's Mechanical Services
11.2018 - 07.2020

Owner/Operator

Smiley Mascots
08.2015 - 11.2017

Disability Support Worker

Endeavor Foundation
03.2011 - 10.2016

Support Worker

Spinal Life Australia
01.2011 - 01.2012

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Kylie Davis