Kylie Dawson
Thornlands
Summary
Experienced and versatile Trainer & Assessor with over 30 years of combined expertise in hospitality, vocational education, RSA/RSG compliance, and business operations. Currently leading a not-for-profit organisation with a focus on inclusive training for neurodiverse learners, while maintaining active currency in bar and venue operations. Proven success in designing training packages, managing large teams, overseeing compliance, and driving operational improvements across education and hospitality environments. Great at planning and running entertaining programs as accomplished Manager. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances, and supply management. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances, and supply management. Foundational knowledge and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Hardworking and passionate job seeker with strong organizational skills eager to secure management position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
Work History
Assistant Venue Manager / Duty Manager
ALH Group & Australian Venue Co.
07.2022 - Current
- Managed staff, service, stock control, and RSA/RSG compliance in licensed venues.
- Performed financial reconciliation and trained hospitality teams.
Bar Manager (Volunteer)
Redlands Boat Club
08.2016 - Current
- Supervise licensed bar operations and food safety compliance.
- Coordinate volunteer staff and oversee stock/cash reconciliation.
Executive Director / Operations Manager
Abundance College Inc.
06.2016 - Current
- Lead strategic and daily operations for a not-for-profit RTO focused on neurodiverse learners.
- Oversee budgeting, payroll, MYOB/Xero accounts, grant writing, compliance, and board reporting.
- Design and continuously improve LLN/FSK training tailored for learners with ASD and ADHD.
- Coordinate audits, policy compliance, and manage stakeholder engagement with councils and boards.
Contract Trainer & Assessor – Hospitality, RSA/RSG, LLN/FSK
Multiple RTOs (e.g., Express Online Training, TAFE QLD, Aurora)
07.2013 - Current
- Deliver RSA/RSG, food safety, hospitality, business, and foundation skills training.
- Develop, validate, and assess training material across various AQF levels.
- Support neurodiverse learners and ensure ASQA-aligned delivery in various contexts.
Accounting & Finance Manager
Nexus Sports / Altech Computer Corporation
01.2007 - 01.2018
- Managed payroll, BAS, accounts, reconciliations, and financial reports.
- Supported audits and maintained MYOB/Xero records.
Early Hospitality Roles
Various (Collingwood Hotel, Romeo's Hideaway, Village Pizzeria, Pizza Hut)
01.1994 - 01.2004
- Worked across bar, restaurant, and customer service positions in licensed venues.
- Built foundational experience in food & beverage, kitchen service, and bar operations.
Education
Responsible Service of Alcohol (RSA) -
Club Training Australia
Brisbane02.2024
Responsible Conduct of Gambling (RSG) -
Club Training Australia
Brisbane02.2024
Food Safety Supervisor Certificate -
Club Training Australia
Brisbane02.2024
Responsible Management of Licensed Venues (RMLV) -
Club Training Australia
Brisbane10.2023
Diplomas in Business, Management, Information Technology, and Accounting -
Evocca College / TAFE NSW
Multiple08.2020
Diploma of Hospitality Management -
TAFE NSW
Sydney, NSW04.2019
Graduate Diploma of Adult Language, Literacy & Numeracy Practice -
TAFE NSW
Brisbane09.2017
Certificate IV in Training & Assessment -
Australian College of Training & Employment
Brisbane07.2013
Skills
- Bar & Gaming Operations Training
- Neurodiverse Education Delivery
- NFP Governance
- Hospitality Operations
- Assessment Writing
- LMS
- Team Leadership
- Staff Development
- Stakeholder Engagement
Education Credentials
- Certificate IV in Training & Assessment (TAE40110), Australian College of Training & Employment (ACTE)
- Graduate Diploma of Adult Language, Literacy & Numeracy Practice, TAFE NSW
- Diploma of Hospitality Management, TAFE NSW
- Diplomas in Business, Management, Information Technology, and Accounting, Evocca College / TAFE NSW
- Certificate III in Commercial Cookery, Institute of Culinary Excellence
- Food Safety Supervisor Certificate, Club Training Australia
- Responsible Service of Alcohol (RSA), Club Training Australia
- Responsible Conduct of Gambling (RSG), Club Training Australia
- Responsible Management of Licensed Venues (RMLV), Club Training Australia
- QLD Approved Manager’s Licence, Queensland Government, 08/01/27
Timeline
Assistant Venue Manager / Duty Manager
ALH Group & Australian Venue Co.
07.2022 - Current
Bar Manager (Volunteer)
Redlands Boat Club
08.2016 - Current
Executive Director / Operations Manager
Abundance College Inc.
06.2016 - Current
Contract Trainer & Assessor – Hospitality, RSA/RSG, LLN/FSK
Multiple RTOs (e.g., Express Online Training, TAFE QLD, Aurora)
07.2013 - Current
Accounting & Finance Manager
Nexus Sports / Altech Computer Corporation
01.2007 - 01.2018
Early Hospitality Roles
Various (Collingwood Hotel, Romeo's Hideaway, Village Pizzeria, Pizza Hut)
01.1994 - 01.2004
Responsible Service of Alcohol (RSA) -
Club Training Australia
Responsible Conduct of Gambling (RSG) -
Club Training Australia
Food Safety Supervisor Certificate -
Club Training Australia
Responsible Management of Licensed Venues (RMLV) -
Club Training Australia
Diplomas in Business, Management, Information Technology, and Accounting -
Evocca College / TAFE NSW
Diploma of Hospitality Management -
TAFE NSW
Graduate Diploma of Adult Language, Literacy & Numeracy Practice -
TAFE NSW
Certificate IV in Training & Assessment -
Australian College of Training & Employment
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