Summary
Work History
Education
Skills
Timeline
Receptionist

Kylie Farquer

Melbourne,VIC

Summary

Dynamic and organized professional with extensive experience at North Star Dental, excelling in customer relations and appointment scheduling. Proven ability to enhance office efficiency through effective communication and tech-savvy solutions. Recognized for maintaining a welcoming environment while managing diverse administrative tasks and resolving client inquiries promptly.

Work History

Receptionist

North Start Dental
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed incoming calls, directing inquiries to appropriate personnel.
  • Scheduled appointments and maintained calendar for office staff.
  • Maintained organized filing system for documents and records.
  • Utilized office software to manage correspondence and communications.
  • Supported administrative tasks, enhancing overall office efficiency.
  • Collaborated with team members to streamline front desk operations.
  • Assisted in maintaining a clean and orderly reception area.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Dental Nurse

North Star Dental

Education

High School Diploma -

Lalor North Secondary College
Epping, VIC

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer and client relations
  • Appointment scheduling
  • Scheduling appointments
  • Office administration
  • Schedule management
  • Mail handling
  • Calendar management
  • Tech-Savvy

Timeline

Receptionist

North Start Dental

Dental Nurse

North Star Dental

High School Diploma -

Lalor North Secondary College
Kylie Farquer