Kylie Fiorito
Concord,NSW
Summary
Accomplished Canteen and Function Supervisor with expertise in food safety practices and operational optimisation within multiple school settings across Sydney. Proven ability to enhance team performance and streamline processes, resulting in improved customer satisfaction and cost savings. Dynamic Canteen and Function Supervisor with a strong background in food safety management and event coordination. Recognized for implementing new operational procedures that enhance efficiency and reduce costs while maintaining high customer service standards.
Overview
32
32
years of professional experience
3
3
Certifications
Work History
Canteen and Function Supervisor
Bon Appetite Catering
02.2021 - Current
- Ensured high-quality food preparation and service through effective supervision of catering staff.
- Aligned event logistics with client expectations and strict timelines.
- Conducted training for new employees on essential food safety and service procedures.
- Implemented new operational procedures, increasing efficiency.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Trained new employees on company policies, job duties, and performance expectations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Streamlined workflow processes, reducing project completion times.
- Developed strategies to improve team performance and productivity.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Restaurant Manager and Training Officer
Several Fine Dining Venues
Sydney, London
01.1994 - 02.2006
- Showcased dedication and value as employee within food and beverage sector, contributing to operations of multiple venues in Sydney before relocating to London.
- Managed daily restaurant operations for fine dining venues.
- Supervised kitchen and front-of-house staff to ensure seamless service.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Education
Bachelor of Arts - Elementary Education
Curtin University
Perth, WA10-2018
Skills
- Food safety management
- Event coordination
- Team leadership
- Vendor negotiation
- Operational efficiency
- Customer service
Certification
Working With Children Check
Timeline
Canteen and Function Supervisor
Bon Appetite Catering
02.2021 - Current
Restaurant Manager and Training Officer
Several Fine Dining Venues
01.1994 - 02.2006
Bachelor of Arts - Elementary Education
Curtin University