Kylie Ford
Caroline Springs,VIC
Summary
Results-driven Procurement Coordinator with proven expertise in conflict resolution, staff training, and invoice processing. Committed to enhancing team performance and operational efficiency.
Overview
5
5
years of professional experience
Work History
Procurement Coordinator
Wellbeing Chiropractic
CAROLINE SPRINGS, Victoria
08.2024 - 10.2025
- Assisted in managing purchase orders and tracking inventory levels.
- Coordinated vendor communications and resolved procurement issues promptly.
- Collaborated with finance to ensure timely processing of invoices and payments.
- Facilitated training sessions for new team members on procurement processes.
- Monitored inventory levels and ordered materials as needed.
- Created purchase orders, tracked shipments and ensured timely delivery of goods.
Area Manager
Wellbeing Chiropractic
CAROLINE SPRINGS, Victoria
08.2021 - 10.2024
- Oversaw daily operations and ensured compliance with company policies.
- Trained and mentored staff to enhance team performance and skills.
- Conducted regular performance reviews to foster continuous improvement efforts.
- Supervised employees, ensuring optimal productivity.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Resolved conflicts between employees or customers in a professional manner.
- Provided guidance on the implementation of new policies and procedures in stores.
- Reviewed staffing needs to ensure adequate coverage at all times in clinics.
- Rostering
Chiropractic Assistant
Wellbeing Chiropractic
CAROLINE SPRINGS, Victoria
10.2020 - 10.2021
- Managed patient scheduling and maintained accurate appointment records efficiently.
- Coordinated patient intake procedures, ensuring all necessary paperwork was completed.
- Prepared treatment rooms and ensured all equipment was clean and organized.
- Communicated with insurance companies to verify patient benefits and coverage details.
- Supported chiropractors in administering treatments and monitoring patient progress.
- Handled medical billing processes, including submitting claims for reimbursement accurately.
- Scheduled appointments for patients both in person and over the phone.
- Answered patient questions regarding their care plan or billing inquiries.
- Organized office supplies and ordered new items when necessary.
- Accurately entered data into computer systems related to patient visits or treatments received.
- Cliniko System
Education
High School Diploma -
Deer Park Secondary College
Deer Park, VIC11-1998
Skills
- Team leadership
- Staff training
- Conflict resolution
- Invoice processing
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Reporting requirements
- Telephone and email etiquette
Timeline
Procurement Coordinator
Wellbeing Chiropractic
08.2024 - 10.2025
Area Manager
Wellbeing Chiropractic
08.2021 - 10.2024
Chiropractic Assistant
Wellbeing Chiropractic
10.2020 - 10.2021
High School Diploma -
Deer Park Secondary College