Kylie Foster
Toukley,Australia
Overview
25
25
years of professional experience
Work History
Commercial and Domestic Cleaner
Kyles a1 hands on
03.2018 - 11.2023
Commercial Cleaner
Luna Sage Cleaning Services
11.2022 - 01.2023
Customer Service Cashier
McDonald's Restaurant
07.2002 - 09.2005
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Sales Associate
Shell Gas Station
01.1999 - 08.2001
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School - Year 10
Gorokan High School
Gorokan, NSW12.1997
Skills
- Cashiering
- Stocking
- Cleanroom
- Communication skills
- Cleaning
- Leadership
- Cash handling
- Gardening
- Customer service
- Maintenance
- Commercial cleaning
- Driving
- Organisational skills
- Food preparation
Timeline
Commercial Cleaner
Luna Sage Cleaning Services
11.2022 - 01.2023
Commercial and Domestic Cleaner
Kyles a1 hands on
03.2018 - 11.2023
Customer Service Cashier
McDonald's Restaurant
07.2002 - 09.2005
Sales Associate
Shell Gas Station
01.1999 - 08.2001
High School - Year 10
Gorokan High School