Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Kylie Fotheringham

Shea-Oak Log,SA

Summary

Experienced and values-driven health professional with a strong alignment to BHFLHN's values of Trust, Respect, Integrity, Collaboration, and Kindness. Demonstrated success in leading, coordinating and supporting a variety of teams across community and acute care settings, with a focus on delivering high-quality, person and family-centred care. Proven capability in operational leadership, including service coordination, workforce development, performance monitoring, data collection, and service evaluation within health service. Committed to developing, reviewing, and enhancing models of care to reflect community needs and strategic objectives.

Skilled in guiding team performance and fostering a positive, high-functioning workplace culture that drives quality and continuity of care. Adept in change management, problem-solving, conflict resolution, and stakeholder engagement, including working respectfully and effectively with First Nations consumers, communities, and workforce to improve health outcomes and build allyship.

Brings a collaborative, innovative approach to operational planning, integrating services across programs, and promoting consumer engagement initiatives. Deeply connected to the Gawler and Barossa regions, with extensive lived experience and understanding of local health service delivery needs. Recognised for adaptability, clinical and operational insight, and strategic leadership in improving patient outcomes and service delivery across multidisciplinary settings.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Communications & Engagement Manager - RN3

BHFLHN
Mt Barker, SA
10.2024 - Current
  • Cultivated positive stakeholder relationships through effective communication and collaboration.
  • Executed engagement strategies to ensure timely project completion across multiple industries.
  • Led regular meetings with internal teams, external customers, and partners to align objectives.
  • Identified process improvement opportunities and proposed innovative solutions for efficiency.
  • Assessed customer feedback on performance metrics to drive continuous improvement initiatives.
  • Delivered executive-level presentations on project status and outcomes to stakeholders.
  • Monitored progress against goals, providing updates to team members and clients.
  • Documented best practices for engagement management processes organization-wide.
  • Partnered with creative teams to produce design concepts for campaigns that effectively communicated key messages.
  • Managed the development of marketing materials such as brochures, flyers, posters and digital content.
  • Conducted research on current best practices in the area of corporate communications.
  • Worked closely with senior executives to create presentations for internal stakeholders as well as external partners.
  • Collaborated with colleagues across departments to ensure consistent messaging throughout all channels.
  • Organized and coordinated press conferences, events and interviews.

Senior Project Officer, Complex Care - RN3

BHFLHN
Barossa, Hills, Fleurieu, SA
08.2024 - 12.2024
  • Developed project plans and managed resources to ensure successful completion of projects.
  • Assessed current processes, identified areas of improvement and developed recommendations accordingly.
  • Created presentations summarizing key aspects of projects for senior management review.
  • Established clear objectives, timelines and milestones for each assigned task within a given project timeline.
  • Provided guidance and advice to team members on project management principles, processes and best practices.
  • Maintained comprehensive records of all project activities using appropriate software tools.
  • Coordinated with internal departments, external partners and other stakeholders throughout the project lifecycle.
  • Participated in professional development opportunities to stay current with industry trends and technologies.
  • Managed time efficiently in order to complete multiple assignments within deadlines.
  • Compiled research data into organized reports summarizing findings.
  • Proofread copy to check grammar, punctuation, spelling, syntax, and organization of material.
  • Reviewed existing content to identify opportunities for improvement or updates.
  • Organized written work according to established style guidelines.
  • Ensured that all written work met quality standards before submission deadlines.
  • Conducted in-depth research on diverse topics to create accurate and engaging content.
  • Maintained a consistent voice and tone across all written materials.
  • Organized and tracked multiple projects to meet tight deadlines.
  • Planned writing project stages and outlines and organized output to improve workflow.
  • Edited or rewrote written collateral and submitted for approval by supervisor or editor.

Strategic Partnerships Coordinator - RN2

BHFLHN
Barossa, Hills, Fleurieu, SA
06.2015 - 08.2024
  • Monitored project progress and provided updates to stakeholders.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Organized team events to promote a positive work environment.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Researched and prepared reports required by management or governmental agencies.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Documented best practices for engagement management processes across the organization.
  • Facilitated workshops to develop strategy roadmaps for various initiatives across departments or organizations.
  • Implemented change management practices to ensure smooth transition from old systems to new ones.
  • Led regular meetings with internal teams as well as external customers and partners.
  • Ensured compliance with legal regulations during all phases of engagements.
  • Managed multiple simultaneous engagements with clients in a variety of industries.
  • Gathered evidence of compliance with established standards from internal and external sources.
  • Collaborated with faculty, staff, and other stakeholders to ensure successful completion of the accreditation process.
  • Attended conferences and workshops related to current trends in higher education accreditation.
  • Monitored progress of projects related to accreditation activities.
  • Evaluated data collected from surveys, interviews, focus groups related to program assessments.
  • Served as a liaison between the institution and regional or national accrediting bodies.
  • Advised administrators on ways to improve processes in order to maintain compliance with applicable laws and regulations.
  • Provided guidance on procedures for maintaining compliance with applicable regulations.
  • Developed policies and procedures to support accreditation efforts.
  • Prepared comprehensive reports summarizing findings from the review process.
  • Coordinated meetings with relevant stakeholders regarding changes in the accreditation process.
  • Maintained records of all activities associated with the accreditation process.
  • Implemented training programs to maintain accreditation standards and for employee professional development.
  • Completed quarterly and yearly audits.

Health Promotion Facilitator - RN2

Country Health SA
Gawler / Barossa, SA
01.2008 - 08.2015
  • Assisted with grant writing efforts to secure funding for new health promotion projects.
  • Developed and implemented health promotion campaigns to increase awareness of healthy lifestyle choices.
  • Attended conferences related to public health issues in order to stay informed of emerging trends in the field.
  • Organized and facilitated group activities that encouraged healthy lifestyles among participants.
  • Monitored program progress by collecting data and evaluating outcomes using surveys and other assessment tools.
  • Facilitated community health education programs in various settings, such as schools, churches, and workplaces.
  • Conducted needs assessments to identify gaps in health promotion services within the community.
  • Coordinated meetings with stakeholders from multiple disciplines to discuss strategies for improving access to quality healthcare services.
  • Created educational materials that promoted healthy behaviors among target populations.
  • Consulted with community leaders regarding potential opportunities for advancing public health initiatives within the region.
  • Served as a liaison between community members and healthcare providers when needed.
  • Maintained databases and mailing lists to facilitate functioning of health education programs.
  • Presented public talks to promote specific topics and work of organization.
  • Boosted community members' health knowledge through participation in health events and fairs.
  • Coordinated and assembled promotional tools for use at schools and community health events.
  • Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
  • Trained new and existing employees on best strategies for disseminating health-related information.

Clinical Nurse - RN2

Gawler Health Service
Gawler, SA
01.2005 - 01.2008
  • Assessed and evaluated patient care needs, developed plans of care, and implemented nursing interventions.
  • Resolved conflicts among team members or between departments in a diplomatic manner.
  • Attended conferences or workshops related to nursing management topics for continuing education purposes.
  • Monitored staff performance to ensure adherence to policies and procedures.
  • Collaborated with physicians, other healthcare professionals, patients, families and community resources to meet individualized patient needs.
  • Directed development and implementation of quality improvement initiatives.
  • Coordinated the daily operations of the unit, including staffing, scheduling, budgeting and resource management.
  • Educated nursing staff on changes in protocols or practices based on current evidence-based research.
  • Facilitated communication between staff members through meetings or one-on-one interactions.
  • Provided support to nurses during stressful situations or emergencies on the floor.
  • Prepared reports summarizing data from patient charts regarding diagnosis, treatments administered.
  • Conducted interviews with prospective employees; supervised hiring process for new staff members.
  • Maintained compliance with regulatory standards related to patient safety and clinical practice guidelines.
  • Developed strategies for enhancing customer service satisfaction levels within the unit.
  • Participated in interdisciplinary teams to assess patient outcomes and develop treatment plans.
  • Provided leadership by setting standards for professional practice and role modeling behaviors.
  • Managed employee relations activities such as performance appraisals and corrective action plans when needed.
  • Investigated any incidents reported within the unit promptly according to established guidelines.
  • Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Improved patient outcomes through peer groups and facilitating continuing education.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.

Registered Nurse - RN1

Gawler Health Service
Gawler, SA
01.2000 - 01.2005
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Developed educational materials for use in teaching sessions with patients or their families.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.
  • Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Actively participated in quality improvement initiatives within the department.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Performed triage assessments of walk-in patients in a clinic setting.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Registered Nurse - GNP / RN1

Wakefield Hospital
Adelaide, SA
01.1997 - 01.2000
  • Performed post-operative assessments on orthopedic patients following surgery to assess recovery status and evaluate effectiveness of prescribed treatments.
  • Assisted physicians with various types of orthopedic surgeries including arthroscopies, joint replacements and spinal fusion procedures.
  • Acted as a liaison between families and caregivers and healthcare providers by providing up-to-date information regarding a patient's condition.
  • Carried out emergency response protocols when required in order perform life saving interventions during critical situations.
  • Monitored vital signs such as heart rate, blood pressure and temperature during surgical procedures in order to identify any changes that may require intervention or adjustment of medication dosages.
  • Attended regular continuing education courses related to Orthopedics nursing in order to stay abreast of current trends within the field.
  • Collaborated with a multidisciplinary team consisting of physicians, surgeons, therapists, case managers and other healthcare professionals to develop individualized care plans for each patient.
  • Acted as a primary resource for critical care nursing staff members in providing education related to specific conditions or treatments.
  • Identified potential ethical issues among ICU patients and reported them promptly to attending physician or supervisor.
  • Provided compassionate care to families of critically ill patients.
  • Performed airway management procedures including tracheal intubation and mechanical ventilation management.
  • Served as an advocate for critically ill patients by ensuring their rights were respected during their stay at the ICU.
  • Provided life support measures such as cardiopulmonary resuscitation or trauma stabilization techniques during emergency situations.
  • Participated in performance improvement activities within the Intensive Care Unit.

Education

Masters of Primary Health Care - Primary Health Care - Health Promotion

Flinders University
Adelaide, SA
12-2012

Bachelor of Science - Nursing

University of South Australia
Adelaide, SA
12-1996

Mental Health First Aid Certificate - Mental Health First Aid

Mental Health First Aid Australia
Adelaide
09-2021

Certificate - Partnering With Consumers To Improve Healthcare

The Australian Council On Healthcare
NSW
06-2021

Certificate - Project Management Essentials

Australian Institute of Project Management
ACT
03-2018

Certificate in Engagement IAP2 Australasia - Consumer And Community Engagement

International Association For Public Participation
Adelaide, SA
09-2014

Certificate - Consumer Advocacy Training

Health Consumer Alliance of SA
Adelaide
04-2014

Skills

Leadership & Management

Strategic leadership with strengths in team development, mentoring, and staff potential growth

Proven change management expertise, including service redesign and cultural transformation

Strong conflict resolution, negotiation, and decision-making capabilities

Ability to lead multidisciplinary teams with a person- and family-centred care approach

Experienced in coaching, performance management, and feedback delivery

Stakeholder & Community Engagement

Effective stakeholder engagement and relationship management across sectors

Skilled in consumer and community engagement, including Aboriginal health initiatives

Proven ability to influence service improvement through collaborative consultation

Culturally responsive communication with Aboriginal communities and consumers

Project & Program Management

Advanced skills in project planning, coordination, and execution across complex settings

Strong risk mitigation, evaluation, and KPI monitoring

Experienced in program development, proposal writing, and grant applications

Communication & Content Creation

Excellent written and verbal communication, including executive-level reporting and presentations

Skilled in producing targeted web, print, and digital content for campaigns and communications

Proficient in documentation, report writing, and communication strategy development

Data & Operational Skills

Analytical skills in data interpretation, customer feedback analysis, and performance metrics

Experienced in model of care review and continuous quality improvement

Highly proficient in database management, IT systems, and digital tools

Organisational & Interpersonal Abilities

Strong organisational and time management skills in dynamic, deadline-driven environments

Collaborative, flexible, and innovative approach to problem-solving

Event planning and coordination expertise across internal and community-focused initiatives

Accomplishments

  • SA Health Award - 2012

Certification

  • Car License
  • Boat license
  • Gun lincese

Affiliations

  • Water Skiing
  • Horse Riding
  • Gardening
  • Poetry
  • Travel
  • Wine Appreciation
  • Interior Design
  • Dogs
  • Pilates
  • Hiking
  • Camping

References

References available upon request.

Timeline

Communications & Engagement Manager - RN3

BHFLHN
10.2024 - Current

Senior Project Officer, Complex Care - RN3

BHFLHN
08.2024 - 12.2024

Strategic Partnerships Coordinator - RN2

BHFLHN
06.2015 - 08.2024

Health Promotion Facilitator - RN2

Country Health SA
01.2008 - 08.2015

Clinical Nurse - RN2

Gawler Health Service
01.2005 - 01.2008

Registered Nurse - RN1

Gawler Health Service
01.2000 - 01.2005

Registered Nurse - GNP / RN1

Wakefield Hospital
01.1997 - 01.2000

Masters of Primary Health Care - Primary Health Care - Health Promotion

Flinders University

Bachelor of Science - Nursing

University of South Australia

Mental Health First Aid Certificate - Mental Health First Aid

Mental Health First Aid Australia

Certificate - Partnering With Consumers To Improve Healthcare

The Australian Council On Healthcare

Certificate - Project Management Essentials

Australian Institute of Project Management

Certificate in Engagement IAP2 Australasia - Consumer And Community Engagement

International Association For Public Participation

Certificate - Consumer Advocacy Training

Health Consumer Alliance of SA

Similar Profiles

CREATE PROFILE
Kylie Fotheringham