Kylie Grundy
Ulverstone
Summary
Skilled in combining practical experience with strategic thinking to deliver impactful solutions that enhance organizational performance. Expertise in retail sales and customer service, with a passion for helping customers get the best value for their money.
Overview
19
19
years of professional experience
Work History
Sportfirst
Sportfirst Ulverstone
09.2009 - 06.2013
- Maintained a clean and organized retail environment, ensuring easy navigation for customers.
- Assisted in sales floor tasks as needed, demonstrating flexibility in job responsibilities within the retail environment.
- Established relationships with key retail accounts.
Retail Assistant/ Customer Service
Sussans Devonport
02.2001 - 03.2007
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Pharmacy Assistant
Chemart
02.1997 - 03.2000
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Customer Service Retail Sales Consultant
Just Jeans
10.1994 - 03.1996
Education
No Degree -
Ulverstone High School
Ulverstone, TAS12.1997
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Friendly, Positive Attitude
Timeline
Sportfirst
Sportfirst Ulverstone
09.2009 - 06.2013
Retail Assistant/ Customer Service
Sussans Devonport
02.2001 - 03.2007
Pharmacy Assistant
Chemart
02.1997 - 03.2000
Customer Service Retail Sales Consultant
Just Jeans
10.1994 - 03.1996
No Degree -
Ulverstone High School
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