Kylie Halverson
Melbourne,Victoria
Summary
Dedicated Community Care Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
3
3
years of professional experience
Work History
Language and Cultural Teaching Assistant
IES Bovalar Secondary Institute
09.2022 - 05.2024
- Educated students in basics of English grammar and conversational speaking.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
Administrative Assistant
Sourcewell Cooperative Purchasing Advantages
07.2023 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
Social Services Navigator
Ramsey County
12.2020 - 09.2022
- Assisted residents/clients in human services centers and other county/community partner locations with navigating the county system, in addition to resources available outside of county services such as food assistance, housing, childcare, legal services and healthcare.
- Maintained accurate case records and documentation requirements as directed including management information system tracking, service referrals and progress reports, and general case management inquiries.
- Responded to emergency situations by contacting departmental or community resources on behalf of residents; Assisted staff in conducting on-site visits to community programs and other community engagement activities.
- Ensured compliance with resident/client monitoring and tracking through documentation standards and navigated state databases.
Education
Bachelor of Arts - Gender, Women And Sexuality Studies
University of Minnesota
Minneapolis Minnesota05.2019
Skills
- Teamwork
- Communication
- Adaptability
- Computer Skills
- Relationship Building
- Complex Problem-Solving
Timeline
Administrative Assistant
Sourcewell Cooperative Purchasing Advantages
07.2023 - 09.2023
Language and Cultural Teaching Assistant
IES Bovalar Secondary Institute
09.2022 - 05.2024
Social Services Navigator
Ramsey County
12.2020 - 09.2022
Bachelor of Arts - Gender, Women And Sexuality Studies
University of Minnesota
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