Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kylie Hando

Surfers Paradise,QLD

Summary

Punctual and reliable cleaner with over 20 years of hands-on experience facilitating cleaning and maintenance job duties in various environments. Attention to detail professional cleaner and hospitality worker, skilled at providing professional cleaning services. Service provided to individuals, businesses and government within a hotel, club or private residence. Ability to work autonomously with strong time management skills. I pride myself in demonstrating dedication to customer satisfaction to employer standards. I offer reliable professional cleaning service with both commercial and residential experience, independently handling all types of cleaning - beds, floors, walls, bathrooms and work areas. Quick learner at on-the-job responsibilities and multitasks with ease.

Overview

3
3
years of professional experience

Work History

Professional Cleaner (Laundry Duties)

Baptist Care Niola
Parkes, NSW
07.2024 - Current
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Inspected linen for tears or stains and treated them accordingly.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Monitored washing machine cycles to ensure proper treatment of fabrics.
  • Kept work area neat, clean and organized at all times.
  • Cleaned the laundry room and equipment regularly according to safety standards.
  • Followed safety regulations while operating machinery.
  • Performed routine maintenance tasks on washers, dryers and other related equipment.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.

Professional Cleaner

Tomingley United Roadhouse
Tomingley, NSW
12.2022 - 11.2023
  • Maintained safety protocols while using cleaning chemicals.
  • Performed closing duties such as cleaning counters, sanitizing surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

PROFESSIONAL CLEANER

Gold Coast Inn
Surfers Paradise, Australia
02.2022 - 09.2023
  • Check bathrooms, restocking towels, rugs and toiletries before guest check-in
  • Remove trash from rooms and replaced liners to wastebaskets
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
  • Inspect each room for cleanliness, utilising checklist to meet company standards
  • Attend daily to 10+ guest rooms by sweeping, mopping, vacuuming and bed making
  • Interacted pleasantly with clients and guests when performing daily duties
  • Furnished guests with clean linens and supplied rooms with toiletries
  • Employed deep-cleaning techniques for areas in need of additional sanitation
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage units
  • Washed and polished glass windows and doors to keep clear and clean
  • Followed established cleaning protocol and reduced per-room time while maintaining hotel quality standards
  • Handled, labeled and stored various hazardous chemicals and solutions safely to prevent injuries
  • Kept bathrooms in clean, functional condition by scrubbing walls, cleaning toilets and tidying storage shelves
  • Sanitised frequented areas and equipment using approved supplies
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area
  • Replenished supply of hand soap, paper towels and other consumables
  • Took rugs and mats outside to remove dust and dirt
  • Buffed tile floors and polished wall surfaces
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

HOUSEKEEPING ATTENDANT

Moonraker
Parkes, Australia
  • Inspect each room for cleanliness, utilising checklist to meet company standards
  • Interacted pleasantly with clients and guests when performing daily duties
  • Furnished guests with clean linens and supplied rooms with toiletries
  • Clean and dust cobwebs on light fixtures, baseboards and windowsills
  • Informed supervisor when supplies were low
  • Reported guest issues, safety and maintenance concerns immediately to supervisor
  • Made beds, moved sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Removed soiled linens and articles from rooms and delivered to laundry area
  • Replenished guest supplies and amenities
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets
  • Washed and polished glass windows and doors to keep entryways clear and professional
  • Mapped out daily cleaning work assignments by assessing vacant room roster.

CLEANING PROFESSIONAL

ISS
Parkes, Australia
  • Vacuum carpeted areas and mopped solid surfaces with proper chemical solutions
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area
  • Restocked supplies, replacing toiletries, liners and soaps
  • Transported trash and hazardous waste to appropriate disposal area
  • Created inventory checklists and stocked housekeeping carts daily
  • Performed daily dusting, surface polishing and wall washing
  • Sanitised frequented areas and equipment using approved supplies
  • Kept bathrooms in clean, functional condition by scrubbing stalls and walls, cleaning toilets and tidying storage shelves
  • Collected trash from floors within hallways, bathrooms and work areas
  • Replenished supply of hand soap, paper towels and other consumables
  • Performed frequent inspection and maintenance activities according to client expectations
  • Buffed tile floors and polished wall surfaces.

HOUSEKEEPER

Station Motel
Parkes, Australia
  • Vacuumed floors and dusted furniture to maintain organised, professional appearance
  • Interacted pleasantly with clients and guests when performing daily duties
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Cleaned and sanitised fridges and other kitchen equipment
  • Employed deep-cleaning techniques for areas in need of additional sanitation
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping
  • Requested maintenance orders to fix non-working equipment and address room damage
  • Reported incidents of property damage to supervisor for documenting destruction for loss prevention purposes.

GENERAL CLEANER

Peak Hill Police Station
Peak Hill, Australia
  • Sanitised and cleaned frequented areas and equipment
  • Vacuumed carpeted areas and mopped solid surfaces
  • Maintained safety protocols through safe handling of equipment and chemicals
  • Vacuumed floors and dusted furniture to maintain organised, professional appearance
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
  • Scrubbed toilets, replacing toiletries, liners and soap, removing soap scum from sinks and shower area.

RURAL FARMHOUSE CLEANER

Gail Dunn
Peak Hill, Australia
  • Organised, cleaned and sanitised kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs
  • Cleaned homes following specific and detailed protocols and requests
  • Washed and dried dishes to maintain clean and orderly kitchen
  • Laundered sheets and other bedding, made beds to owners' standards
  • Coordinated home cleaning schedule based on client availability and realistic time constraints
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery
  • Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials
  • Marketed cleaning services to grow customer base within the township and surrounds, offering client centre care and attention to details
  • Interacted pleasantly with clients when performing daily duties
  • Cleared leaves, trash and debris from steps, walkways and areas using blower vac, broom, rake etc
  • Around entrances, maintaining cleanliness and appearance of premises.

COMMERCIAL CLEANER

Peak Hill RSL Club
Peak Hill, Australia
  • Kept bathrooms in clean, functional condition by scrubbing stalls and walls, floors, cleaning toilets and tidying storage shelves
  • Employed deep-cleaning techniques, COVID cleaning for all areas, particularly areas that were in need of additional sanitation i.e
  • Door handles, poker machine areas, smoking area, TAB area and betting equipment
  • Clean and replenish pens/pencils for betting area
  • Maintained safety protocols through safe handling of equipment and chemicals
  • Kept business entrances clean, tidy and professional in appearance
  • Completed in-depth restroom cleanings to sanitise partitions, decorations, sinks, counters and mirrors
  • Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places
  • Completed routine maintenance checks, notifying management of needed repairs
  • Followed company uniform, performance and security policies with every job
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians
  • Notified management of structural issues and major repairs.

HOSPITALITY AND CLEANER

Peak Hill Bowling Club
Peak Hill, Australia
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Prepared salads, appetisers, main meals to assist kitchen staff with dine-in and take away customers
  • Presented menus to patrons to answer questions about menu items and make recommendations
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning
  • Relayed orders to service bar and kitchen via point-of-sale register system
  • Cleared tables and dishes to allow for quick setups
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens
  • Vacuumed floors and dusted furniture to maintain organised, professional appearance
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
  • Swept, mopped and sanitized wooden and tile floors
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.

Education

Peak Hill Central School
Peak Hill, NSW
01.1991

Skills

  • Multitasking and Prioritisation
  • Positive Team Player
  • Safety Standards and Protocols
  • Strong Work Ethic
  • Trash Collection and Removal
  • Time Management
  • Surface Sanitising
  • Daily Facilities Cleaning
  • Fixture Cleaning and Polishing
  • Adaptable and Flexible
  • Team Collaboration
  • Willingness to Learn
  • Facility and Site Cleaning
  • Conscientious and Detail-Oriented

References

  • Gail Dunn, Rural Farmhouse Cleaning, 0405 355977
  • Tony, Gold Coast Inn, 0456 762021
  • Adrien Glapiack, Peak Hill RSL Club, 0438 950726

Timeline

Professional Cleaner (Laundry Duties)

Baptist Care Niola
07.2024 - Current

Professional Cleaner

Tomingley United Roadhouse
12.2022 - 11.2023

PROFESSIONAL CLEANER

Gold Coast Inn
02.2022 - 09.2023

HOUSEKEEPING ATTENDANT

Moonraker

CLEANING PROFESSIONAL

ISS

HOUSEKEEPER

Station Motel

GENERAL CLEANER

Peak Hill Police Station

RURAL FARMHOUSE CLEANER

Gail Dunn

COMMERCIAL CLEANER

Peak Hill RSL Club

HOSPITALITY AND CLEANER

Peak Hill Bowling Club

Peak Hill Central School

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