Kylie Harrison
Ballarat,VIC
Summary
Compassionate professional with extensive experience in high-pressure, people-oriented environments, seeking a role in support work. Proven track record in team coordination, maintaining health and safety standards, and delivering empathetic, person-centered care. Recognized for reliability, strong communication skills, and a commitment to ensuring individuals feel safe and valued.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Department Manager/ Department Manager
Woolworths
03.2022 - Current
- Coordinated daily operations in a fast-paced environment, ensuring tasks were completed safely, accurately, and on time
- Acted in a leadership capacity, guiding teams and maintaining service and quality standards
- Managed rostering and team coordination to meet operational needs and support staff wellbeing
- Trained and supported new team members, building confidence and capability
- Delivered empathetic customer support, resolving concerns calmly and professionally
- Maintained safe, clean, and organised environments in line with health and safety standards
Store Manager
Pacific Brands
01.2005 - 01.2007
- Led and supported a team, including performance coaching and day-to-day guidance
- Delivered high-quality customer service, building trust and resolving issues effectively
- Managed inventory and stock control to ensure consistent product availability
- Maintained strong workplace health and safety standards
- Supported sales and operational targets through effective planning and organisation
- Assisted with promotions and merchandising to enhance customer experience
Education
VCE -
Phoenix College
Ballarat, VICSkills
- Health and safety compliance
- Employee training
- Team coordination
- Customer service
- Multitasking and organization
- Effective communication
Certification
- Nationally Coordinated Criminal History Check (Police Check)
- NDIS Workers Screening Check
- Fit2work
- Current First Aid/CPR
- Fully Immunized/ Vaccinated
- Working with Children Check
References
Available on request
Timeline
Assistant Department Manager/ Department Manager
Woolworths
03.2022 - Current
Store Manager
Pacific Brands
01.2005 - 01.2007
VCE -
Phoenix College