Kylie Hart
Rosebud,Victoria
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Night Fill Assistant Manager
Woolworth's
Rosebud, VIC
06.2022 - 12.2023
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Developed strong working relationships with staff, fostering a positive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Mentored team members to enhance professional development and accountability in workplace.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Defined clear targets and objectives and communicated to other team members.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
PCA
Mackenzie Aged Care Group
Rosebud, VIC
01.2013 - 12.2021
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Supported needs of 30 + residents under long-term care.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Skills
- Employee Performance Evaluations
- Lead Generation
- Performance Tracking and Evaluation
- Project management abilities
- Retail Operations Management
- Problem Resolution
- Fiscal Management
- Policy Enforcement
- Workload Management
- Customer rapport
- Human Resources Management
- Negotiation
Certification
first aid
Timeline
Night Fill Assistant Manager
Woolworth's
06.2022 - 12.2023
PCA
Mackenzie Aged Care Group
01.2013 - 12.2021