Kylie Jackson
Brisbane,QLD
Summary
Dedicated and flexible individual, having worked for QML Pathology for the past 30 years. Over this time working as a laboratory assistant, data entry operator and medical typist. Obtaining extensive knowledge and experience in both laboratory and administration. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology. . Dedicated to providing highest quality care to patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Medical Administrator
QML Pathology
1997.02 - Current
- I am currently 2IC of the Haematology Clerical section at QML Pathology, central laboratory
- Duties involve:
- Typing of medical reports and laboratory results
- Liaising with Doctors and patients
- Booking of patient appointments for bone marrow procedures and the Anaemia clinic
- Data entry of patient details using Medical Director
- Actioning Specialist correspondence to GPs
- Creating and maintaining Standard Operating Procedures
- Initial training and ongoing performance appraisals of staff
- Performing an outstanding test list within the laboratory, tracking samples, problem solving
- Fire warden duties.
Laboratory Assistant
QML Pathology
1994.05 - 1996.02
- Specimen receipt and distribution within the laboratory
- Centrifuging and splitting of samples for testing and transportation.
Education
Completed High School (Year 12) -
Nerang State High School
01.1992
Skills
- Experience in Data Entry.
- Knowledge of Medical Terminology.
- Knowledge and experience using Microsoft Word.
- Excellent communication skills (verbal and written).
- Attention to detail and high standard of accuracy.
- Excellent time management skills.
- Capacity to work independently with minimal direction and collaboratively in a team environment.
- Problem solving skills.
- Excellent phone etiquette.
- Act in a manner consistent with organisational values and maintains confidentiality.
- Ability to exercise judgement and discretion.
- Knowledge and experience with Microsoft Outlook.
- Demonstrated high level skills in dealing confidently and courteously with people.
- Strong understanding and use of Medical Director.
- Knowledge and understanding of QPulse.
Certification
Drivers Licence
Timeline
Medical Administrator
QML Pathology
1997.02 - Current
Laboratory Assistant
QML Pathology
1994.05 - 1996.02
Completed High School (Year 12) -
Nerang State High School
Drivers Licence
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