Kylie King

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

As a Site Manager with nearly a year of experience and 10 years in the disability sector, I have honed my skills across diverse responsibilities to ensure smooth operations and high-quality service delivery. I foster a collaborative and supportive team environment to enhance staff morale and productivity, efficiently manage staff schedules and timesheets, and maintain positive relationships with families to ensure open communication and support. I effectively resolve conflicts among staff, clients, and stakeholders, ensuring a harmonious work environment. I lead staff to ensure high performance, handle administrative tasks to support site operations and maintain high levels of customer satisfaction to enhance service delivery. I manage the center’s finances and budgets, ensure effective use of resources, and work towards achieving key performance indicators (KPIs). I deliver person-centered care, manage time efficiently, and respond to incidents to ensure safety. Engaging with stakeholders builds strong partnerships, and conducting service reviews improves quality. My extensive experience drives service excellence and positive outcomes for clients, staff, and stakeholders.

On request