Kylie Lancaster
1 Kraft Court, Pakenham, Melbourne ,VIC
Summary
Friendly Personal Care Assistance experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Hardworking and passionate job seeker with strong organizational skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Personal Care Assistant
Casey Age Care
Narre Warren, Victoria
11.2013 - Current
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Remained alert to problems or health issues of clients and competently responded and progress reports for each client
- Provided compassionate and patient-focused care to cultivate well-being
- Trained and mentored junior staff on best practices for patient care.
- Coordinated communication between clients, families, and medical personnel to optimize care delivery.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Disability Support Worker
Aruma
Springvale, Victoria
02.2022 - 04.2023
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Assessed risk factors of patients and made referrals for further services.
- Developed training materials for staff to enhance understanding of disability support frameworks and compliance standards.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Trained new staff on best practices in disability support, enhancing team efficiency and compliance.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
Childcare Worker
Community Kids Cranbourne
Cranbourne, Victoria
08.2009 - 08.2013
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate with children individually or within a group setting.
- Enforced rules and managed behaviour through developmentally appropriate discipline.
- Kept notes of behaviour issues, food served and medications administered to children
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Prevented behavioral issues with proactive management strategies that encouraged self-regulation among the children.
- Collaborated with parents to address children's individual needs and progress.
- Organized group activities promoting teamwork, communication, and social skills.
- Trained new staff on childcare policies, procedures, and best practices.
Education
Certificate 3 - Emerging Leaders Program
Group Wise-people Development Services
Chadstone, VIC08.2025
First Aid Training
Young Medical School
03.2023
Certificate 3 - Provide Support To People Living With Dementia
Understand Alzheimer's Educate Australia
Hawthorn, VIC06.2016
Certificate 3 - Aged Care & Home & Community
Merinda Park Learning & Community Centre
Melbourne Vic 2015
Diploma - Early Childhood Education
Merinda Park Learning & Community Centre
Melbourne Vic2011
Certificate 3 in Children's Services - Child Care
Merinda Park Learning & Community Centre
Melbourne Vic2009
Skills
- Patient care
- Verbal and written communication skills
- Problem resolution
- Housekeeping
- Supervision
- Dependable and Responsible
- Behavior Redirection
- First Aid Certification
- Daily Logs
Timeline
Disability Support Worker
Aruma
02.2022 - 04.2023
Personal Care Assistant
Casey Age Care
11.2013 - Current
Childcare Worker
Community Kids Cranbourne
08.2009 - 08.2013
Certificate 3 - Emerging Leaders Program
Group Wise-people Development Services
First Aid Training
Young Medical School
Certificate 3 - Provide Support To People Living With Dementia
Understand Alzheimer's Educate Australia
Certificate 3 - Aged Care & Home & Community
Merinda Park Learning & Community Centre
Diploma - Early Childhood Education
Merinda Park Learning & Community Centre
Certificate 3 in Children's Services - Child Care
Merinda Park Learning & Community Centre