Kylie Liddelow
ELLENBROOK,WA
Summary
Highly motivated, Intellectual self-starter who is committed to providing high quality service and a superior client centric experience. I am a happy, bubbly, positive and outgoing person with great social skills. My Infectious personality, High level relationship building skills and professionalism allow me to excel in all situations. Having spent the last 14 years running my own sub-contracting business as an Accredited Pilot for Oversize loads, as well as pursuing my passion and creating designer cakes. Since running my own businesses, it has taught me to be a great communicator and a successful experienced team leader with exposure to fast paced and high-volume environments. My adaptability and strong decision-making skills enable me to make the right choice when under pressure. Successful in increasing staff retention as well as maintaining and increasing staff moral through clear, effective, and consistent communication. I aim for continuous career development and see myself being a part of a company who shares similar values and interests to my own.
Overview
18
18
years of professional experience
Work History
Volunteer
Saint Vincent De Paul
Ellenbrook, WA
10.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Accredited Pilot • Owner
KYLIES PILOTS
Perth, WA
01.2007 - Current
- Facilitated safe and efficient transport of oversize and over mass vehicles.
- Problem-solving experienced using GPS to determine most efficient routes
- Long-haul and regional driving background
- Proven history to meet team, individual and management objectives
- Maintained punctuality and collaborated effectively with the team.
- Safety-focused with outstanding work ethic
Accounting • Manager
JEKAL INVESTMENTS
Perth, WA
01.2007 - Current
- Qualified Bookkeeper with 15 years of office management and bookkeeping experience
- Successful background helping businesses grow through improved organization and smart financial decisions
- Manage Multiple tasks successfully to meet all deadlines
- Excellent communication skills across all levels of business
- Updated journal entries, financial schedules, and budget tracking reports to ensure accuracy.
- Highly organized, hardworking and accuracy driven
Customer Service Representative
BCF
Midland, WA
10.2024 - 02.2025
Volunteer
Telethon
Perth, WA
10.2024 - 10.2024
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Christmas Casual Retail Assistant
Kitchen Warehouse
Osborne Park, WA
10.2023 - 07.2024
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
- Partnered with fellow retail assistants to complete tasks quickly so that all customers were attended to in a timely manner.
- Stocked seasonal displays with high-demand items and frequently replenished merchandise.
- Boosted sales through product promotion and direct customer engagement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Skills
- Management Skills
- High Level Customer Service Skills
- Hard Working
- Mentoring Skills
- Xero Accounting Software
- Money Handling Skills
- Reliable
- Flexible
- Punctual
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Community service
- Flexible schedule
- Customer service
Personal Information
Date of Birth: 09/14/71
Timeline
Volunteer
Saint Vincent De Paul
10.2024 - Current
Customer Service Representative
BCF
10.2024 - 02.2025
Volunteer
Telethon
10.2024 - 10.2024
Christmas Casual Retail Assistant
Kitchen Warehouse
10.2023 - 07.2024
Accredited Pilot • Owner
KYLIES PILOTS
01.2007 - Current
Accounting • Manager
JEKAL INVESTMENTS
01.2007 - Current